Washing Machines - Recent Questions, Troubleshooting & Support


perhaps thru a local dealer or repair shop .

Washing Machines | Answered 2 hours ago


All machines have a prewash check. If the drain pump is working, the machine will start. If it is faulty, it won't do anything. It sounds like the impeller in the pump of yours may be broken off.

Zanussi ZWD1270... | Answered 4 hours ago


The tub support bearing may be worn.

Kenmore Elite... | Answered 5 hours ago


By what you have stated, it sounds like a lid switch failure. The lid switch has to be closed for the drain and spin cycle on your washer. If the lid switch is faulty, it will act as if the lid is not closed. On this model, make sure the lid hinge screws are tight. If the screws are loose, the hinge might not activate the lid switch.

A quick check you can do is to jump the lid switch and see if it will drain. If the washer operates, the lid switch needs to be replaced.

To jump the lid switch you need to unplug the washer and open the console. I have provided you with the instructions for opening the console below. Once you have the console open, locate the connector for the lid switch. Place an insulated jumper between the gray and tan wires. Not the green it is a ground and will cause a short. After inserting the jumper make sure it will not touch anything metal, plug the washer in. Start the washer in a drain cycle. If the washer drains and spins, you need to replace the lid switch. Do not leave the jumper in while you are waiting for the part. The jumper is only of the test.

To you replace the lid switch you have to remove the cabinet of the washer. The instructions for that are also in the image below. Once the cabinet is removed you can take the screws out securing the lid switch and remove the harness from the clips along the underside of the cabinet. Then reinstall the lid switch in the reverse order. Before you reassemble the cabinet, please read the instructions for installing the cabinet provided in the image.

I hope this is helpful. Please reply below if you need further assistance.

Kenmore HE2 Plus... | Answered 6 hours ago


The softener tray is flushed during the wash cycle to remove residue.

Washing Machines | Answered 8 hours ago


My dryer don't turn off the heater when I open the door

Washing Machines | Answered 8 hours ago

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