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Questions & Answers
There's this grey powdery substance
I would get in touch with a washing machine repair person as I believe what you may have either a bearing disintegrating or the spider, the contraption that holds your drum horizontal and allows it to spin,may be corroding. It's called a spider, it's aluminum, and it's got only three legs but when those legs break, the plastic drum and other expensive things often suffer damage as well.
We had this experience this spring with an Inglis washer which is a sister set to the Whirlpool Duet. If the spider is corroding or a bearing is going, and changed before it breaks, it will likely save you about $600 on your repair bill. Remember to compare any repair cost against the cost of a new unit including the age difference. Washing machines only last 7-10 years now... they just aren't built like they used to be.
on Nov 29, 2017
F11 error code on whirlpool HE3
Water up to door level means your motor and motor control unit (MCU) was covered with water. Most likely your Motor control unit (MCU) is damaged rather than Central Control Unit (CCU).
Listen, you have to buy a new machine. If you end up putting CCU and MCU both into a soaked wash motor washing machine, you will be so mad with yourself.
Time to go to Home Depot looking for a new machine.
You use that flooded machine then all your washing machine warranty and liabilities from the manufacturer is out of the door. Even your home insurance may not honor if you knowningly use a flooded machine and something goes wrong.
on Oct 26, 2017
Whirlpool Duet Washer-error code "sud"
Just take off the bottom kickplate (3 screws on the bottom). You'll see the pump front and center. Twist the front face of the pum slowly to the left. All the trapped water will flow right out towards you. There could be a sock or some other debris there. Unclog, screw that faceplate back in and start it up.
on Oct 18, 2017
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