20 Most Recent Maytag Neptune MAH5500B Front Load Washer Questions & Answers

The best suggestion I can givefor this is to use a tablet called Affresh.
This is a great cleaner for all HE washers. I hope this helps.

Good Luck!

Maytag Neptune... | Answered Yesterday

here is a website you can view a bulletin on the error code DC pertaining to your washer


Maytag Neptune... | Answered on Dec 01, 2017

There is a 2" L shape hose connected to that drain hole under. You can unclog it using a soft plastic stick. Stick it on to that hole do not force it turn the plastic stick while putting it in. Thare are 2 types of door gasket on that model one has hole in it and the other doesn't. If your original doesn't have a hole, the one that has a hole will work but there is a plug on to that hole.

This is your door gasket

Just take the front panell off to see if there's a small hose connected to the gasket drain hole. You can even clean it after taking the panell off

Maytag Neptune... | Answered on Nov 23, 2017

Your Maytag could be nearing retirement.

Maytag Neptune... | Answered on Nov 22, 2017

Usually four items are changed. The two bearings , the seal, and the shaft. When you did your first repair the shaft should have been replaced. The reason the noise continues is that the shaft wobble even as minor as it may be ends up beating the new bearings to where they start making noise again. The new kits are better designed and can be found for under 100.00 dollars. Shop around for the best price. Good Luck Friend.

Maytag Neptune... | Answered on Oct 21, 2017

The timer will always advance to the next program if the machine does not fully drain. There is ALWAYS a spin when draining the water out, there is only one pump and one motor. The waterlogged laundry maybe telling the timer that there is still water in the tub. Put the machine on "Spin" and cheat the lid switch into thinking that the lid is closed. Use a clothes peg or wide ended screwdriver and see if there really is a spin....

Maytag Neptune... | Answered on Oct 03, 2017

Always supply a model number, each model has it's own foibles. It is very hard to assist without full details, sorry.

Maytag Neptune... | Answered on Oct 03, 2017

Check out the door switch to make sure that it closes when you latch the front door. If it does not close the machine will be inoperative - safety measure.

Maytag Neptune... | Answered on Sep 20, 2017

either the valve has failed or the water line screen is blocked.

Maytag Neptune... | Answered on Aug 31, 2017

Could be excessive detergent used

Maytag Neptune... | Answered on Aug 04, 2017

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