20 Most Recent Bosch Nexxt 500 Plus WFMC5301UC Questions & Answers


Got an E17 Error today on a Bosch 6450 Series washer (the user manual says Bosch Vision 300/500/DLX series). Here's what I did to fix the problem.
- Tilted the unit back, propped up the front with some 2x4 (lying flat; that's all the room I had).
- removed 3 screws (Torx 20 I think) under the front lip. Then slid the cover (below the washer opening) down. This revealed the pump to empty the washer, a manual door lock opening pull rod, and a drain line (?)
- Looking through some holes in the front panel I saw some water on the bottom of the washer... but I spent a lot of time with the pump cleaning it out first (some zipper pull got in there and made a lot of plastic shavings). - Ultimately I got my hand the bottom of the washer and soaked up the water that I could find. That's when I realized
- there is a micro switch mechanism at the bottom near the front. This must be the "AquaStop". The mechanism contains a bit of styrofoam that floats up on any little amount of water that collects under it and triggers the microswitch. So, I removed that unit, wiped the water up... put it all back together. No more E:17 error.
Still don't know how the water got there in the first place though.

Bosch Nexxt 500... | Answered on May 30, 2018


The drum needs a certain amount of play, but there is a bearing at the back that can fail. One thing to check is that your machine is level front to back and also left to right. In addition, make sure that all four feet are in equal contact with the floor.

Bosch Nexxt 500... | Answered on Jan 02, 2016


is the pump free to spin? when the pump operates(when it spins) is the water getting out? something like a sock may have got past the drum into pipe that joins to pump allowing only some water to escape

Bosch Nexxt 500... | Answered on Jan 02, 2016


When the clothes are wet at the end of a cycle, check these:

Motor coupler
Spin cycle
Siphoning
Water-inlet valve
Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: 

  • If it's spinning when you lift the lid, the coupler is fine.


  • If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.


Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. 

Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve. 

Bosch Nexxt 500... | Answered on Nov 17, 2014


That annoying noise is saying washer is finished and you can now open door!

Bosch Nexxt 500... | Answered on Apr 27, 2014


make sure the machine is unplugged,, turn water hose off and undo it from the machine.. then undo the waste pipe now pull machine out and lay a cushion on the floor at the back of the machine.. lay the machine on the cushion (so its on its back) undo one screw bottom end near pump on plimpth and push plimpth to the right and once off you will see 3 screws around the pump,, undo them and pump should fall down,, now you have the pump in your hands it should unscrew,, take out all the **** from the pump,, once you have cleared everything you should put everything back together.

Bosch Nexxt 500... | Answered on Oct 19, 2012

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