Fixing home tel. new line

Check Tel Line means that the phone is not getting a dial tone. Unless you connect the KX-TGD560 base to a RJ-11 phone cord going to a RJ-11 jack with a working telephone service, this message will continue.

I've never used the cell phone link without having a land line connection. The Link-to-cell option for using the handset on Cell 1 (or Cell 2) may still work. You need to have a compatible cell phone close to the base. The phone needs to be positioned where it gets good signal strength. Test this yourself.

I hope this helps.

Cindy Wells
(Panasonic has the manuals and a trouble-shooting guide for the KX-TGD560 here: http://eng-ca.faq.panasonic.com/app/answers/detail/a_id/55826/~/product-guide---telephone---cordless---model-kx-tgd560%2C-kx-tgd562%2C-kx-tgd563%2C . )

Most fax machines requires a connection to the public-switched telephone network (PSTN), so yes a connected phone line is needed.

The PNLC1017 is the charger for the handset of some Panasonic cordless phones. One of the compatible handsets is the KX-TGA660 which works with the KX-TG4112 system.

However, the 'Check tel line' message indicates a problem at the base or the POTS (Plain Old Telephone Service) telephone line. The system is not hearing the dial tone. Check that the power adapter is plugged in to a live outlet and is warm. If it's cold, than the power transformer is not working and the base has no power. If there is power, check if the handset message disappears when the handset is close to the base. This is usually rare but indicates a transmitter/receiver in the handset or base is not communicating properly. You can try to de-register all handsets and then register them again.

To check the phone line, I prefer to use an older corded phone. These don't require power to work. First, try a new phone data cord (RJ-11) between the base and the wall jack. (I've seen someone accidentally use a handset cord which doesn't work.) Test if there is a dial tone when this cord is plugged into the test phone. If there is a dial tone, then if the cordless phone base didn't work with the replacement cord, the base is faulty. Replace it or contact Panasonic if the system is under warranty. If you have a DSL fliter, this may be damaged. If it's inside, replace it. If it is in the service box, ask your telephone provider to check it.

If there is no dial tone, you need to locate the other phone jacks for that phone line. Find where your phone service comes in as well. Check if there is a dial tone on another jack for that phone line. If there is no dial tone, check the service box for an RJ-11 jack, Test for a dial tone there if you can plug in the RJ-11 cable. If you have a dial tone at another jack, then the problem is local to the first jack's wiring. You can open the jack and check for loose wires. There are two styles of jacks - screws or punch-down. For the screw terminal, strip the insulation and wrap it under the appropriate screw. For the punch-down keystone jack, you need a punch-down tool. The tool is available from most home improvement/building supply stores, in the wiring section. Do not strip the wire. Use the tool to press the wire down into the correct slot on the jack. See https://www.lanshack.com/wire_phone_jack.aspx for the wiring diagram.

If you can't test the phone line or there is no dial tone at the service box, then you need to contact your telephone provider. It used to be that the provider would always test and fix outside problems for free. Some telephone companies are trying to stop repairing copper wiring. If you have a dial tone at the service box, then the problem is somewhere in the inside wiring. You may want to get someone to find a broken wire in the wall for you. Your telephone company service technicians will do this for a fee.

I hope this helps. I've had the check tel line issue times several times at my home. Twice, the outside line was damaged by mice and repaired by my telephone company. Once, a lightning strike damaged the DSL filter; it was promptly replaced. Other times, the line was damaged by contractors digging too close to the underground utilities. The contractors got the wiring repaired. When our service was switched to a fiber-optic system, we lost one telephone jack when the installer simply didn't plug in the wire. We found the loose wire behind the siding and plugged it into the port in the service box ourselves. Since then, we lost telephone and other service intermittently when the modem card in the service box was failing. That was also replaced by the telephone company technician.

Cindy Wells

The Pixma MX330 Line port needs to be connected to a POTS (plain old telephone service) line jack with an RJ-11 cable. A standard corded telephone or the base of a cordless system gets connected to the Tel port on the MX330. The Comcast modem connects devices to the internet. You might be able to use a VOIP (voice over internet protocol) service between the MX330 and the modem. You will need the appropriate hardware (MagicJack, Ooma) in between the modem and the Pixma and get an assigned telephone phone number.

Generally, you will need a compatible router to share the cable modem's internet service between any computers and a stand-alone VOIP system like the Ooma.

I hope this helps. Please add a comment with more about your Comcast hardware for additional information. I know my home's fiber-optic modem service does support POTS, in addition to the internet and TV service. Each service has their own wiring/jacks that go back to the modem.

Cindy Wells

theres some thing wrong with the base unit, try unplugging it and plugging the whole setup at a friends or something, also if youhave a DSL line you my have to install a filter to seperate the data line and voice line. Its ole school but this might work.

These phones are digital proprietary telephones which means that they only work on panasonic telephone systems and not on normal analog lines. If you have a panasonic system the correct way is to plug the line into the " To Main Unit ", the handset into " Handset/Headset" and a normal analog phone into " To Tel ". If the wiring on the line jack was not done digitally the phone will also not work

The telephone cord may not be connected correctly.

1. Unplug both ends of the cord connecting the wall jack to the telephone base.
2. Insert one end of the cord to the TEL LINE jack on the base.
3. Make sure that the cord is inserted correctly in the TEL LINE jack on the phone.
4. When you insert the cord you should hear a click.
5. Insert the other end of the cord to the wall jack.
6. Make sure cord is inserted correctly.
7. You should hear a click.

This phone is a proprietory digital phone that only works with a KSU. You would need an IPK or Elite phone system to make it work. You would also need to program it. This is a business office system and that phone will not work unless it is plugged into the system.

hi first u check ur telephone line, if its working properly than check ur mfd fax board.

sure u can: Installation with an answering machine and/or extension telephone: 1. Remove the seal covering the TEL. SET jack on the rear of the fax. Connect an extension telephone or answering machine to the TEL. SET jack. 2. If desired, connect an extension phone to the answering machine. from the user Fax guide: If desired,you can also connect an answering machine or an extension telephone to your fax. ¨ Connecting an answering machine to the fax will allow you to receive both voice and fax messages on the same line while you are out. For details on using this feature, see Chapter 7. (Note: Do not connect an answering machine to your fax if you will be using the distinctive ring feature described in Chapter 2.) ¨ You can connect an extension phone to the fax to make and receive calls like any other extension phone on your line.