Question about NorStar T7316E Corded Phone
To reset passwords for Feature 983 do the following
Press Feature 985
Now go back to Feature 983
Enter 120000 for 2-digit extensions, 1020000 for 3-digit or 10020000 for 4-digit
Posted on Feb 18, 2009
1) Feature 983, Log 120000, mBox, Change, enter mBox #(i.e.-24), hold Reset....
this changes current password to default password 0000 for mBox #(i.e.-24).
2)Feature 981, Other (do not enter password, instead go to "Log"), now enter the mBox # (i.e.-24) plus default password 0000 (i.e.-240000).
3) Follow voice prompt to change password (cannot start with #0), Re-enter new password (i.e.-246810), Say name clearly, Play name back, if satisfied then OK.
4)When accessing mBox, Feature 981, Other (shows "Log"), enter mBox # plus new password (i.e.-24246810), this is how you will now access your mBox.
I feel Nortel should provide a higher level of customer service and at least provide public files of their user manuals/guides. This is poor business, and I am shocked so many businesses deal with it.
Posted on Jan 22, 2008
I have tried this and and at login I put 1020000- I have 3-digit extension and it prompts for password. Everything I put said invaild password. Then I got locked out. Can anyone help me? Please. I was trying to reset the password, now I'm completely locked out! Help!!
Posted on Aug 15, 2008
If you have a phone admin, contact him/her. If not, what type of voicemail system do you have? For example, "Nortel Norstar Voice Mail 4.0". On our voice mail (version listed above), each mailbox is assigned a maximum number of incorrect password attempts. The voice mail system records the number of incorrect attempts from the last time the mailbox was accessed successfully. Once the number has been reached, the mailbox is locked out and cannot be opened again until the password is reset by the administrator.
Posted on Aug 21, 2007
Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.
Posted on Nov 13, 2007
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