NorStar Lands Phones - Recent Questions, Troubleshooting & Support


If you have no messages in your mailbox then someone has accidentally sent you a message from their phone set. You can usaully clear this by using the options in the display to delete all messages or try these feature codes

The Feature button is the gray button that looks like it has a globe on it located under the display.

Press Feature #65
or Feature #1

NorStar... | Answered on Apr 17, 2019


We actually dug up a copy of the SAPS module install card from somewhere on our premises. No further assistance needed. Thx.

NorStar M7324... | Answered on Jan 09, 2019


This works, i just did it today!!

Press Feature 985
Press the 9 Key
Enter RESETSMPSWD (73738767793) using the dialpad
Press YES
Once you have RESET the password, it reverts to the default.
See Below
If your system uses 2 digit extensions use 120000
If your system uses 3 digit extensions use 1020000
If your system uses 4 digit extensions use 10020000

NorStar M7310... | Answered on Jan 05, 2019


I'm have trouble seeing through the internet and do not know what make or model you are referring to?

Have you tried being ON THE HANDSET and then pressing the handsfree/speakerphone key?

NorStar Lands... | Answered on Dec 29, 2018


Try swapping them with phones that are working. Make sure they are not in DND as well.

NorStar Lands... | Answered on Jul 02, 2018


Dear Annabelle,
Is the machine call pilot 100 or 150.if 100 the 2 leds in your left hand side should be on also in your right hand side the middle led should be on same for 150 the 4 leds in your left hand side should be on.1) Try to unplug the power cable and re-connect it again.2) Make sure that the the output telephone cable [100 (2 pair) or 150 (4 pair)] depends on the device comming from the call pilot to the Nortel PABX connected properly from both sides. dont hesitate to contact me if you are facing any doubt.Goodluck and Kind Regards;
Ahmed Safaa El-DeebTelecom & Network Engineer

NorStar T7316E... | Answered on Mar 21, 2018

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