Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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No hose suction

The vacuum has great suction when used normally,but when Ipull out the house to do stairs and corners it loses the suction

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  • waittfam Jan 23, 2009

    no suction from hose

  • Anonymous Jan 31, 2009

    Hose suction is not as strong as it used to be. It is not blocked, but I can't figure out where it's losing suction.

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Clean your round filter and make sure there is nothing in the elbow tube in the bottom/back of the vacuum.

Posted on Feb 07, 2009

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Hi there, it's Jack at Dyson.
If your DC40 doesn't seem to have suction through the wand but picks up as normal on flooring, it's likely there's a blockage in the wand or hose. To locate and remove any obstructions, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc40/dc40-multi-floor/my-machine-is-not-working/machine-not-sucking-up-well/check-the-wand-and-hosedc40


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If your vacuum cleaner losses suction, the first and easiest solution is to check the bag. If the vacuum cleaner bag is full suction will be greatly reduced and the unit will become ineffective. A vacuum cleaner works by passing air through the bag fibers leaving dirt and debris behind inside the bag. If the refuse bag becomes full, airflow is restricted, limiting the amount of air passing through the vacuum bag resulting in loss of suction. When replacing the vacuum bag always consult your owners manual to insure that the vacuum bag seals with the vacuum inlet hose. If your vacuum cleaner bag is not tightly sealed to the vacuum inlet hose you will decrease the air flow through the bag resulting in loss of suction.
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If your vacuum refuse bag is not full and the suction hoses are not plugged the next thing to check is the condition of the hoses. Many hoses are made from plastic which can easily tear or crack. If your vacuum cleaner shows signs of wear or are cracked they need to be replaced. Even the smallest hole in a vacuum hose can leak enough air to greatly diminish the suction potential of your unit. Replace your vacuum cleaner parts with OEM parts from the original manufacturer to ensure the tightest fit.
Most vacuum cleaners contain filters. Filters are used as a last line of defense to remove dust and smaller debris particles before the air is recycled back into the environment. If vacuum cleaner filters become dirty or plugged they also can decrease the amount of air traveling through the unit. Some filters can be easily rinsed with water whereas others need to be replaced. It is important to check your owners manual before rinsing a vacuum filter.
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