Question about Canon FAX-B820 Plain Paper Bubblejet

1 Answer

Incoming telephone calls

Dialing out either to fax or telephone is no problem. Receiving a fax is fine....but receiving telephone calls on this machine is problematic. When dialing in from an outside line, you hear the normal call tone on the line, then a moments silence (like you're being transferred) and then a different dial tone (more like an old style internal call tone or the tone you hear when calling abroad). Meanwhile, the fax machine itself does not make any noise at all until the second call tone begins. If the caller hangs up at this point (as they often do due to the odd dial tone) the machine continues to ring until I answer it...when theres no caller on the line anymore.Finally, I cannot use BT's 1571 function at all with this machine. I have tried plugging a different phone into the same socket and this went well, no problems at all, 1571 worked ok and dialing in to the line gives a normal call tone and the phone rings at the same time (as you would expect). I have read the manual and checked the 'Receive Mode' function and all of the settings are as they should be....I have asked Canon but they are bemused too! Any help greatly appreciated. Thanks.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 59 Answers
Re: Incoming telephone calls

Refer to your manual. It may be under RX(recieve settings). Go disable FAX/Tel SW and make sure it is fax mode only

Posted on Aug 10, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I get error code ##0103 on Canon LC3175 when receiving. What does it mean?

1) The user telephone number of the other party has not been registered for the autodialing function of the machine. or 2)The user telephone number has been registered wrongly for the auto-dialing function of the machine

Oct 12, 2010 | Canon LC-3175 Laser Fax

1 Answer

When dialing number it is giving a "wrong number" signal

As you said, the set up is either trying to dial a "9" or other number to access an outside line before dialing your destination number. You will need to get into the menu and delete that command. After that, you should be able to dial out.
Remember to have the fax set to "FAX" not "TELEPHONE" to send and receive automatically.

May 18, 2010 | Brother FAX-1020e Plain Paper Thermal...

1 Answer

Ricoh fax 120 please let me know how to put ricoh on automatic fax receiving while not in the office also when someone rings i can hear the fax sound from my ricoh

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} - Follow the next instructions to change the reception mode :
1. Press the [F2] key. “ this key is located on the left side of the Control Panel next to the key [12] from the left side and next to the [Memory Trans.] key from the rigt side ”
2. Press the left arrow key to select the reception mode “ this key is located under the Display of the Control Panel”
3. Press the [OK] key when on the display is displayed the mode you want.
note:as you sad you want the machine to reaceive faxes when you are out of the office, so the reception mode [Auto Select] is the most compaible mode for you.
The machine can treat incoming fax
messages and telephone calls in three
1.Manual Receive
- Use this mode if your line is shared
by a fax machine and a telephone
but you wish to answer all calls
yourself and decide whether they
are fax documents or telephone
calls. You must manually press the
[Start] key to receive a fax.
The machine will ring continuously
until you answer the call, so you
have to be near the machine at all
times. The Manual Receive indicator
is lit when the machine is in this
2. Auto Receive
- Use this mode if you have a dedicated
fax line. The machine assumes
all calls are fax documents.
It will ring once to alert you of an
incoming call, and then starts receiving.
3. Auto Select
- In this mode, the machine rings a
number of times. You can answer
the call while the machine is ringing.
If you do not answer the call,
the machine automatically changes
to receive fax messages.

Jul 11, 2009 | Ricoh Fax Machines

1 Answer

Brother FAX-2920 sending-receiving problems

Make sure you are plugged into the LINE port of the fax machine.

Oct 22, 2008 | Brother IntelliFax-2920 Plain Paper Fax,...

2 Answers

Canon MP830 - Outgoing fax dialing not connecting

Are you plugged into the LINE port of the fax machine?

Oct 21, 2008 | Canon FAX-B820 Plain Paper Bubblejet

1 Answer


Unplug for 10 seconds. Set to AUTO ANSWER

Oct 09, 2008 | HP FAX 1250 Fax Machine (Black)

1 Answer

Incoming fax




Oct 15, 2007 | Samsung SF-531 Plain Paper Laser Fax

Not finding what you are looking for?
Canon FAX-B820 Plain Paper Bubblejet Logo

246 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Fax Machines Experts


Level 3 Expert

452 Answers

old marine
old marine

Level 3 Expert

1301 Answers

john archer

Level 2 Expert

186 Answers

Are you a Canon Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides