Turn off your printer
Open the cover
1 move the cartridge carrrier manually to the center manually with your hands to the center
2 .Open the cartridge carrier Remove the cartridges used a clean paper make sure its dry wipe the area where the ink goes out make sure its clean .CLean also the area where you return your cartridges make sure its clean OK .
3 >return it properly close the carrier properly make sure there's a snap sound produced
close thecover
try to turn it back on
4 .try to print a test page in case nothing happens
I believe there's a clean catridge options on the software installed try to looked for that one usually its a clean cartridge .incase no go try it gain but on the second attempt you have the same problem Replaced the black first .
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