Scanner not working after being stored for a year

Error code 171,0,0 on the Canon 5600F scanner indicates a communication error between the scanner and the computer. Here are a few troubleshooting steps you can try:

1. Check the cable connection between the scanner and the computer. Make sure that the USB cable is securely plugged in on both ends and that there are no visible signs of damage.
2. Try a different USB port on the computer. Sometimes, the USB port that the scanner is plugged into can be the issue.
3. Make sure that the scanner driver is installed and up-to-date. You can check for driver updates on the Canon website.
4. Uninstall and reinstall the scanner driver. This can sometimes fix communication issues.
5. Try scanning film with a different scanning software. There may be an issue with the software you are using.

If none of these steps work, it's possible that there may be a hardware issue with the scanner. In this case, you may need to contact Canon support for further assistance.

Hi, it all depends on the printer your using.

How to Scan a Document on a Multi-Function Printer

A multi-function printer with a scanner makes backing up your important documents easy. The scanner function of the printer allows you to translate a paper document like a receipt or title deed into an electronic copy that is stored on your computer. Once you have an electronic copy of your document, you can process and manipulate the document as you would any other electronic file. Follow these steps to scan a document on a multi-function printer:


Connect your multi-function printer and computer. Power them up.

Select the side of the document you are going to scan. Give the document a once-over, checking for any flaws that you do not want transferred into electronic form.

Open the printer's lid. Place the side of the document you want scanned face-down on the glass plate of your multi-function printer's scanning bed. Align the document to your satisfaction.

Close the printer's lid carefully. You may want to weigh the document down with another sheet of paper to prevent it from shifting.

Choose an appropriate scan resolution. You may have to do this using the controls of your printer or on the computer, depending on the model and software.

Press the scan button to start the process. This can be done on the printer itself or on the computer.

Preview the scan on your computer monitor. You should be able to make minor changes to the scanned image if needed.

Save the scanned image if you are satisfied with the result. Try again if you are not satisfied.



Tips & Warnings

Scanning documents at high resolution and low data compression will produce the best image quality at the cost of file size.

Not happy with a scan? Re-check the alignment of the document and try it again. Discard the duds when you get a scan that works for you.

Using harsh cleaning chemicals such as acetone or benzene can damage your multi-function printer. Abrasive cleaners are also not good on the machine, particularly the glass surface of the scanning bed.



....How to Scan a Document on an All-in-One Printer?

Scanning is a standard all-in-one printer feature that converts a hard-copy document into electronic information, which your computer can store and modify. You can scan legal files, office reports or just about any other kind of document and create an electronic backup for your files, send it as email or alter it to suit your needs. Follow these steps to scan a document on an all-in-one printer:

Turn on your all-in-one printer and computer. Check the connections between the two machines.

Lift the printer's document lid. Examine the scanning surface and the underside of the lid for dust and fingerprints.

Put the document you wish to scan face-down on the glass. Use the alignment markers to help you square up the object. These are usually found on the left-hand edge of the scanning area.

Close the printer's document lid slowly so the document does not shift position.

Select a scan resolution. The higher the dpi (dots per inch) count, the sharper and more detailed the image.

Push the scan button. You may have to do this on the printer itself or on your computer.

Check the preview of your scan on your computer. Depending on your all-in-one printer and software, you may have to prompt your computer to display the preview for you.

Edit the image as it appears on your computer if you want to make changes. Your scanning software might let you enlarge, resize or otherwise manipulate the final product.

Accept the scan and save. Return the original document to a safe location.

Hope it helps..

THERE ARE NO OF DIFFERENT WAYS TO SCAN
SINCE YOU HAVE'NT MENTIONED THE O/S OR THE TYPE OF PRINTER/SCANNER YOU HAVE
TRY THIS !!
OPEN All Programs , click Accessories , and then click Paint .
Click File , and then click Import From Camera or Scanner
Make any desired setting changes, and then click Scan .
IF YOUR SCANNER IS WORKING THEN IT SHOULD WORK
ALL THE BEST !!!!!

Make sure you have the newest vista drivers located here - also, make sure that the scanner platen is travelling the full length of the scanner, it's not being hung up somewhere causing it to jam. Try to scan while the cover is open to watch the scanner head travel.

Hello,
you can a document using a scanner.
1. you have to find a SCANNER machine that is responsible in scanning the files you want to scan.
2. Then after you find a scanner, next thing to do is to place the document file in the scanner and make sure that your scanner is properly connected and turn on.
3. Click and run the software that is bundled with the scanner to scan the document and then you have to set the path where your scanned file is to be place.
4. Then after the scanning process finished then click the save button to save the scanned files.

Thanks

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} I need more information to offer a definitive solution, but I can give you some information that might help diagnose the problem.

Unless you forgot and tried to use it locked…then unlocked it after, it seems unlikely that changing the ink could directly affect anything related to the scanner. So especially if it still scans and now just makes more noise then before, we can reasonably say it isn’t a faulty locking mechanism and that the gears are probably not stripped, which would either stop it or not. So you’re looking at either something simple like the gear assembly being dry, shifted slightly, etc. or the safety by the lock that makes noise to tell you the device is locked is stuck somehow. The one can be tested by removing the little plastic safety that makes the noise when the scanner is turned on and locked; the other you might be able to test with some WD40 and see if it runs quieter.

Try cleaning the guide bar that the scanning head rides on, apply a thin film of lithium grease on the guide bar

i have found the way to scan items from a Canon MX310 (on windows)

1.On windows go to control panel
2. click hardware and sounds
3. then hit devices and printers
4. then click on the Canon Inkjet MX310 seriers
5. then you will see scanner management click on scan Photos or docs
6.then place the photo or doc under the scanner and hit scan!

That is all the steps you will need.
17 years old computer tech.

My Photosmart 2575 v has worked fine as well for over a year and now it won't scan. I get the same message: "Refer to device documentation to troubleshoot". I ran all updates and they said I have them all and everything is working perfectly. It's not though. I still can't scan. I tried their work-around by opening paint and then acquring image from the scanner but that does not work either.

Hi ,

Please follow the below procedure to scan a document.

1. Connect the scanner to the computer
2. Install the software with the help of CD which you get from hardware manufacturer
3. Open the Lid of scanner, Place the document you want to scan
4. Close the Lid after placing document
5. Open HP software which you have installed above, click scan now ( or any thing similar )
6. Scanner will start scanning you can hear the sound and strong light rays passing through the document
7. After this it creates a soft copy
8. Save the file , by default is get saved in my documents you can save any where else if you want
9. For better results veiw soft copy in PDF that is acrobat reader.

Hope this answers your post, Please let me know by providing your valuable feed back

Thanks,
Robosoft