Question about Canon PIXMA MX310 All-In-One Printer
Just received my Canon MX310. Downloaded both CDs and tried to work with machine.
Copier and printer work fine but when try to scan an error message shows up no connection with scanner or scanner not turned on.
Like I said the printer works fine so I know the computer is working to the printer but why not to the scanner?
I have found the way to scan items from a Canon MX310 (on windows)
1.On windows go to control panel
2. click hardware and sounds
3. then hit devices and printers
4. then click on the Canon Inkjet MX310 seriers
5. then you will see scanner management click on scan Photos or docs
6.then place the photo or doc under the scanner and hit scan!
That is all the steps you will need.
17 years old computer tech.
Posted on Dec 22, 2011
I had the same problem. After replacing the USB cable with a good one the scanner came back to life.
I suspect scanner has a higher requirement for USB data transmission thats why printing and copying work but scanning does not.
Posted on Sep 20, 2008
Couldn't find the scan on my computer. How do I scan my documents to my computer to save it
Posted on Mar 03, 2011
If you want to simply print the item you are scanning, hit the COPY button when your document is on the scanner platen. That's all there is to it.
Posted on Dec 22, 2010
I have the same problem on my MacBook. How do I go about fixing it?
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Do u get a pop up on your computer that gives you three choices click mp navigator
Posted on Mar 07, 2009
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