20 Most Recent Epson Perfection V100 Flatbed Scanner Questions & Answers


Try just using the epson scan utility


1. Launch Epson Scan by going into your HARD DRIVE, APPLICATIONS, and EPSON SCAN.
2. If prompted, select your scanner from the list of models and click OK.
3. In the FILE SAVE SETTINGS window, you can designate the location, name and type of file the scans will be saved as.

-LOCATION defaults to HD/USERS/(YOUR USER NAME)/PICTURES. Click CHOOSE if you wish to change this.
-PREFIX determines how the scan will be named. Type any name you like. You can also designate a start number.
-FILE TYPE dictates what format the scans will be saved in. ie. .JPG, .TIFF, .PDF, or .PICT)
-For example: if the prefix is "img", the start number is "1", and the format is "JPG", the name of the file saved in
PICTURES will be "IMG001.JPG"
4. Click OK once settings are changed as desired.
5. The EPSON SCAN window will open and begin scanning in FULL AUTO MODE. In FULL AUTO MODE the software makes all the decisions for you (as to what is being scanned, where it is on the flatbed, etc). This is the easiest way to scan.
6. If you want full control over the scanning process click PAUSE and change FULL AUTO MODE to HOME MODE or PROFESSIONAL MODE. In the latter two modes you can change your scan settings as desired. Click SCAN after you have selected your settings. Click CLOSE once the EPSON SCAN is finished scanning.
7. When scanning is complete, your images will be saved in the location specified on FILE SAVE SETTINGS, with the prefix and in the format you set.

Epson Perfection... • Answered on May 18, 2016


Try re-installing the drivers, or check that the scanner is connected to correct port on the PC

Epson Perfection... • Answered on Mar 08, 2015


Cleaning the glass is rather simple. Take the 2 screws under the cover out. Now gently lift the top part of the scanner (some force may be needed). Then the scanner is in 2 parts and the glass can be cleaned inside and outside with a wet wipe glass cleaning pad. Dry the glass with a towel and inspect the glass with a lamp, that no cleanser remains are left. Now install the scanner in reverse order.

Epson Perfection... • Answered on Apr 27, 2014


Isnt there any lock button, somewhere on the sides, are you sure you are lifting from the side you are suppose to lift it? Ultimetly check the user manual.

Epson Perfection... • Answered on Nov 28, 2013


Make sure the glass is perfectly clean.

Leave the lid up and press the copy button to see if one of the lamp segments is burned out.

Epson Perfection... • Answered on Sep 01, 2012


the picture will save in phone memory

Epson Perfection... • Answered on Feb 13, 2012


I had this exact same issue with two Artisan 800's. I was told it was a hardware issue. Both were returned under warranty to Epson. Have since had problems with ADF and that printer was returned. Warranty has now ended. Expecting to buy a new printer shortly: they last about 4 months before having problems. It won't be an Epson even though that's all I've owned for 10 years

Epson Perfection... • Answered on Sep 22, 2011


Hi, this message usually appears in the following circumstances:
  1. Not enough hard drive space - check how much space is available and free up space if required.
  2. The location where you are saving your files, all ready has a file with the same name. - You can select a different location to save your files via Epson Scan settings, move or delete existing file.
  3. The location where you are saving your files, has moved or been deleted. - Select a different location to save your files via Epson Scan settings.

Epson Perfection... • Answered on Jan 08, 2011


Hi there, follow these steps
  • Go back to your scanning window and choose the correct film type to achieve the right kind of scan. You are looking for a location where you can choose to “Select Source.” Choose “Color Positive Film” if your slide is in color or “Black and White Positive Film” if your slide is in black and white.
  • Locate the area where you can choose your “Color Mode.” You can choose to scan the slide in either “Color” or “Grayscale” depending on your needs.
  • Choose an output resolution. If your intention is to make prints from your scanned slides, you will want a higher resolution such as 300 dpi or more. If you intend to use your images online or on a website, your resolution should be 72 dpi.
  • Select the number your slide is located on your removable device, if applicable.
  • Select “Preview” to see a quick scan. Make sure your slide is correctly placed and that it is straight in your "Film Guide."
  • Click on “Scan” when your settings are complete. Once your scan is complete, it is important to save your image right away before making any additional adjustments.


  • Epson Perfection... • Answered on Jun 25, 2010


    These use a standard USB 2 cable, as such should be available from any good PC shop. Take the unit in with you and that way you can be sure it fits.

    Epson Perfection... • Answered on Feb 13, 2010


    Open Epson Scan and select Professional Mode. Open the File save settings and change the Prefix. Once changed you should be able to continue scanning.

    Epson Perfection... • Answered on Feb 09, 2010


    Hi.
    The driver software must be installed before connecting the scanner to computer, or installation may fail.
    If you have plugged in USB before installing software, then remove the installation doing a system restore to one day before you installed the scanner. Reinstall the scanner afterward.

    You find system restore at: Start>Programs>Accessories>System Tools>System restore.
    • Chose one day before scanner installation, and restore to that day.
    • After restore , restart computer keeping USB cable to scanner unplugged.
    • Download all software and drivers here :Epson Perfection V100 Photo, Drivers & Downloads
    • Install drivers starting from Twain Driver.
    • Plug in USB only if asked by installer program
    • Restart computer after installing, and plug Scanner USB if not done already on setup wizard request.
    • Possibly use a different USB port, if you have a replacement USB cable also test it.
    • Ensure that firewall and security software has been disable throughout the whole process.
    • Ensure that you installed all scanner software. If you install Twain driver only the scanner will work, but you will need to use an external application to acquire scans.

    If still no luck, then there may be a an issue with the recently re-released service pack three (SP3 is 3 yrs old). In that case you can uninstall SP3, reinstall drivers, and reinstall SP3 on top. There are device drivers that had not been tested on SP3, and sometimes this can cause installation troubles.

    Best regards.

    Epson Perfection... • Answered on Oct 28, 2009


    do you have a meter- digital?
    measure prior to scan ~14.5vDc when it fails check again
    could be the power pack or the small control logic brd near the hinges/buttons
    might have to reseat the connector

    Epson Perfection... • Answered on May 16, 2009

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