Error msg..."close ADF cover". Where is it?

Sounds like a sensor is broken. Whatever caused the initial errors was not fixed and continued use has permanently broken the product.

Please try the following

- Lift the cover to expose the flat bed scanner glass.
- Under the cover, there is a long white bar with two white tabs perpendicular to the white bar.
- One of the tabs could be retracted. Pull on the tab until it is fully extended.

Error "Cover Open 005-301 Close ADF Cover" and solution is Close the cover of the ADF

Hi travlynn2,

1. The ADF
   unit is the grey paper tray located on the top of the scanner unit.
   Check the following points if it does not feed paper, or you receive an "ADF jam" error message:
   
   


2. Check the position of the ADF document guide:
   
   
   
   
   1. Lift up the ADF unit. Locate the document guide on the underside, as shown here:
      
      
   
   
   2. The document guide should be tucked in behind the grey plastic casing, but a paper jam can push it out of position. Figure 8 below shows the correct (1) and incorrect (2) positions:
      
      
   
   
   3. If your document guide looks like example (2)
      on the right, lift it out on the right-hand side. Tuck it in behind the
      grey section, so that it matches the example on the left (1).
      
   
   
   
   
   
   
   1. Close the scanner unit.
      
      
   
   
   2. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:
      
      
   
   
   3. Test the printer by scanning or faxing via the ADF unit.
      
   
   


3. Check the ADF edge guides:
   
   
   
   
   
   
   1. The adjustable paper tray edge guides must be set to the correct paper size for the paper you are loading. Otherwise, the paper may skew, misfeed and/or jam.
      
      
      
   
   
   2. Slide the edge guides to enclose the loaded
      paper (in the direction of the yellow arrows below), without causing it
      to bunch or crease. The paper should be aligned with the relevant paper size marker:
      
      Figure 9. The ADF edge guides.
      
   
   


4. Check the ADF unit feed rollers:
   
   
   
   
   1. Open the cover of the ADF by pulling up the grey lip, as shown below:
      
      
   
   
   2. Check thoroughly for fragments of paper and foreign objects. Take care not to tear any jammed paper when you remove it.
      
      
   
   
   3. Use the green gear (circled in yellow below) to turn the paper feed rollers and feed through jammed paper:
      
      
      
   
   
   4. Paper dust or foreign material on the rollers may cause paper to misfeed. Clean these parts with a damp, well-wrung cloth:
      
      
      
      
      1. The upper paper pickup rollers (circled in red, above top left). You can turn these by hand.
         
         
         
      
      
      2. The lower paper pickup rollers. These will rotate as you turn the green gear (circled in yellow above). See the inset for a close-up of the lower rollers.
         
      
      
   
   
   5. When complete, close all the covers.
      
      
   
   
   6. If the printer is displaying "ADF Jam, press start to continue", press the B/W Start button to clear the error:
      
      
   
   
   7. Test the printer by scanning or faxing via the ADF unit.
      
   
   
   


5. Check that the ADF unit sensors are not obstructed.
   
   
   
   
   
   
   1. Open the cover of the ADF unit.
      
      
      
   
   
   2. Look at Figure 12 below. Check the position of the black plastic parts (the actuators) circled in red.
      
      
      
   
   
   3. If the black plastic actuators do not stick out from the ADF cover, they may have been pushed out of position by a paper misfeed and be obscuring the ADF sensors. Tap the back of the ADF unit firmly to release the actuators.
      
      
   
   
   4. When complete, close all the covers. Check and test the printer as explained in Step 6.d.vi.
      

Hope this helps.

Thank you for using FixYa.

Hello,
The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
Chris

Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:

• If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.

• When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Step one: Check the paper in the ADF The condition of the paper or the amount of paper loaded in the ADF might prevent the ADF from picking it up and feeding it through the product.

1. Make sure that no more than 50 sheets of paper are in the ADF input tray.
2. Make sure the original is not photo paper or carbon paper. These types of originals must be loaded on the scanner glass.
3. Make sure the original document that is loaded in the ADF meets the following criteria:
   • Free from curls, folds, creases, and tears
   • Does not have staples or clips attached

Step two: Make sure the ADF pick assembly is in good working condition

1. Remove the document feeder and open the ADF cover.
2. While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
3. Examine the pick assembly.
   • Make sure the bottom roller is held firmly in place by the two-catch, which is located to the left and the right of the roller.
   • Make sure the stack stopper, which is located between the top and bottom rollers, fits within the double slots just above the bottom roller. The stack stopper should move freely within the double slots to flow up and down when the whole pick assembly is lifted and lowered into position.
4. Return the pick assembly to its original position.
5. When the product is turned on, the top roller will reset to its original position above the separator pad. There will be a gap between the separator pad and the top roller.
6. If there is no gap between the ADF top roller and the separator pad, press the Power button to turn off the product.
7. Wait three to five seconds and then press the Power button to turn the product on. The ADF rollers should reset to the correct positions.
8. Close the ADF cover and replace the document feeder.

Step three: Clean the rollers and separator pad

1. Remove the document feeder and open the ADF cover.
2. While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
3. Lightly dampen a clean, lint-free cloth with distilled water, and then squeeze any excess liquid from it.
4. Use the damp cloth to wipe any residue off the rollers and the separator pad. If the residue does not come off using distilled water, use isopropyl (rubbing) alcohol on the cloth instead.
5. Return the pick assembly to its original position.
6. Close the ADF cover and replace the document feeder.

Step four: Detaching and re-attaching the ADF pick roller assembly If the ADF pick assembly is detached or not connected properly, follow the steps below to resolve the issue. If the ADF pick assembly works well, do not perform these steps.

1. Press the Power button to turn off the All-in-One.
2. Remove the document feeder and open the ADF cover.
3. Press the blue-green ADF-release button to release the ADF rollers from the pick assembly as shown in the figure below (the red arrow is pointing to the ADF release button).
4. Re-attach the ADF pick rollers by placing the rollers into the roller slot of the ADF pick assembly as shown in the figure below. The red arrows show the gears on the ADF pick assembly aligned on one side. The yellow arrows point to the two-catch notch.
5. Once the rollers are placed on the two-catch notch, push them in, so that the two-catch clicks into place. The photo below shows a correctly installed ADF pick assembly.
6. Close the ADF assembly and cover.
7. Turn the product on and make a copy with the ADF to check that the pick assembly works.

If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:

1. Close the scanning application (such as PaperPort)
2. Turn off the scanner and the computer
3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
4. Plug the ADF cable back in
5. Turn on the scanner power
6. Turn on the computer
7. Try scanning again

For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:

1. Open the Automatic Document Feeder cover.
2. Remove the jammed paper and close the cover.

If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.

1. Open the Automatic Document Feeder cover.
2. Look for the small black plastic arm
3. When you press on this arm, it should move freely up and down
4. If the arm is stuck down, please contact Technical Support for troubleshooting options
5. Close the ADF cover.

U20 indicates the ADF cover is open, look to see if something is preventing the ADF cover from closing, like small piece of paper or something out of place.

This may help:
I don't have a Fujitsu, but a M/F is a M/F, all fairly similar.
On my SAMSUNG CLX-3170FN, I lifted the ADF cover, which is the smaller cover on top of the ADF, found a small black wedge-shape plastic arm which protrudes through the center, upwards.
As this peripheral ie, envelope / postcard / non-standard stationery cover is lowered, it pushes this arm to activate a limit switch, hidden under plastic of ADF.
If the cover is looseor not properly closed, the gearing and roller-feed mechanism can't push paper through, so causing an error.
The reason it refuses to scan is probably a cover not pushed down, or the sensor limit-switch misbehaving.
Renewing the limit should be fairly simple, if similar to mine.
1: Raise the peripheral cover.
2: Loosen 4 screws holding peripheral base-plate.
3: Switch is visible.