Hello,
The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
Chris
PIXMA MX330 Error message
Hi,
Welcome to Fixya. If you have an error Document in ADF please follow the steps below.
Remove the document following the procedure below.
(1) If printing is in progress, press the Stop button.
(2) Turn off the machine.
(3) If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.
(4) Pull out the jammed document from the ADF.
(5) Close the Document Feeder Cover, then turn on the machine.
When rescanning the document after clearing the error, rescan it from the first page.
If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
In this case, reduce the number of document pages to approximately half of the loading capacity.
If the document still jams, usPIXMA MX330
Error message "Document in - ezrahite_9.giflass instead.
When rescanning the document after clearing the error, rescan it from the first page.
If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center.
Thanks for using Fixya.
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The printer has not been used excessively and shouldn't have failing parts this soon. It is idiosyncratic and sometimes will print. Where is the sensor? In the back/bottom of the paper feed?
Are you there?
The printer has not been used excessively and
shouldn't have failing parts this soon. It is idiosyncratic and
sometimes will print. Where is the sensor? In the back/bottom of the
paper feed?
PIXMA MX330 Error message "Document in ADF redo operation..." There is nothing inside the printer! Hit Ok then next msg. "Document in ADF, Close feeder cover and press OK. Rebooting does nothing...the printer remains in this repeating loop and there is not a thing stuck or inside it.
Comments and Clarifications:
morgansontag
5 minutes ago
The printer has not been used excessively and shouldn't have failing parts this soon. It is idiosyncratic and sometimes will print. Where is the sensor? In the back/bottom of the paper feed?
One tech said it might be the sensor? He has not returned to respond.
There is nothing in the printer as I said above in my original post. I don't wish to be charged for this advice at all. Morgan
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