Only one headphone works

Did you try plugging in a different set of headphones? If other headphones work, maybe you need new headphones.

Try playing music from your Sansa through the computer, while it is tethered. If you can do this, it may mean that the audio amplifier part of the Sansa is broken-- Usually this means, 'get another Sansa.'

Also, try gently wiggling the headphone plug to the left and right, while it is plugged in. If you get music on and off, its possible that the headphone connector on your Sansa has a broken connection. This is a VERY difficult problem to fix (without breaking or melting something else inside the case) and also usually means it is time to get another MP3 player.

the jack inside the unit either is bad or the solder connections are bad...you can re-solder the jack(if you know how to solder) and see if this fixes it...or else you'll have to replace the jack(which may be avail. through Radio Shack)

This is a common problem, it is the lead in the headphones get a new headphone set that will sort you,IF it is the actual jack, soldered onto the motherboard, this then will required to be resoldered. I think, however just replacing them will work fine.

Try updating the firmware.

http://kb.sandisk.com/app/answers/detail/a_id/156/kw/firmware/r_id/101834

Its either the jack or the connector in the device is the problem. You can try connecting other headphone, if this works, then the problem lies on the jack of the old headphone.

yeah

This is a common issue with Mp3 players - the headphone jack is damaged, and must be replaced. Sansa will not sell you just a headphone jack, and there are no repair services, so the entire player must be replaced.

convert the songs to mp3 or just delet all of your song and try again it worked for me

The headphone jack is loose from the circuit board.

If its less than 1 year old, SanDisk will replace it.

Otherwise, you can take it to a electronics repair shop, or someone who knows how to solder.




Best of Luck.

Its a problem with the jack on the circuit board. If its less than 1 year, SanDisk will replace it. SanDisk Technical Support 1-866-726-3475 Best of Luck.