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Questions & Answers
How do you add songs on device
Hi atiug b...
Downloading Music to MP3 Player
1...You must download and install Windows Media Player 11 on your computer.
NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11.
If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10.
2...After you have downloaded and installed Media Player on your computer.
3...Open Media Player on your computer.
4...Install all your music into Media Player that you want to install on your MP3 player.
5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on.
6...Media player should recognize the MP3 player and sync with it.
7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player.
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on Apr 21, 2020
Drm installation issues
DRM-protected WMA files are going to give you this problem, depending on where you got them from - it is not a defect with the player itself (a limitation, perhaps). For instance, Spiral Frog downloads will not be usable on this player. Nor will songs that do not have transfer rights.
Your best bet is to get songs that are in mp3 format - they will not give you any DRM issues.
-Tha Mp3 doctor
on Mar 12, 2020
How to hard reset it
Reset the device first by holding in the power button for 15 seconds or longer.
If this fails, download the Sansa Connect Recovery Tool from:
on Sep 12, 2019
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