**Repeat from previous post. Would not print black. I went through all the
troubleshooting of cleaning the printhead several times. The Nozzle check (found under
Printing Preferences/Maintenance tab) kept coming out without the PGBK section (Black) printed on it. All the colors printed. If your see any of the colors missing, it is probably the same problem---it needs the Print Head replaced.
Part # QY6-0061-010. I was able to find it at Canyon Computer Supplies in Phoenix, but you can also order them via the
internet from multiple outlets. Mine cost $59.57 with tax...much cheaper than a new
printer. The replacement is very easy...Canon has info on how to do it at
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804#SupportDetailAct ...if the link doesn't get you right there, search MP830, Support & Service, then search print head & you should find it. Once you remove all the print cartriges (printer ON), the gray lever on the left side lifts up and releases the print head...which is the unit that
houses all the print cartridges. I just put the new print head in, replaced all the
ink cartridges, did a nozzle check...and it worked!! I love fixing things myself.
Same problem.
I have replace the cartridge and print head, still PGBK wont print at all.
yes i have the sam problem
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