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Anonymous Posted on Apr 01, 2008

Help With Creative Zen micro Player

How do i get the load disc for a creative zen player , i got a new laptop and cant find my disc to add player , i have tried to sync but it wont allow it in media player and i cant charge my player now or add new tracks

  • Anonymous Apr 04, 2008

    i have the same problem. i lost my disc in a move, and now i'm unable to add anything new to the player on my new computer. I am able to charge it, but that is it. I have windows xp, and the laptop is the same setup as my old one, so i know its not the computer, i just dont have a disc. anything i can do?

  • Anonymous Apr 28, 2008

    i have the XP package but it updated media player to level 11 and that one doesn't allow outside devices to be added

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  • Posted on Apr 26, 2008
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It sounds like its a problem with your laptop. The first thing that you should check is if you have Windows XP and Service Pack II.

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My creative zen mp3 wont load

try conecting it to the computer and reinstalling the firmware to it that helps sometimes
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Creative Zen Micro

vista is not supported . you can try this:
you should not have had to install anything for the Zen to work on Vista. If you have installed any Creative software, remove it. Reboot, plug your player in, open Device Manager, and remove the device that shows up representing your player (completely uninstall it). Reboot again, and plug in your player. It should be recognized now.

If that still doesn't work, then boot your player into Recovery Mode, and perform both a Disk Cleanup and a Reformat. Reboot the player and try plugging it in again.
if it still doesn't try another computer and upload the latest firmware to it and then try it on your pc after firmware is loade

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you can download all the software from the creative labs support website.
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Go here: Creative.com -->Support -->Downloads -->Select appropriate information -->All Under the Drivers section, download 2.01.00 Under the applications section, download 9. Creative MediaSource Player/Organizer 3.30.21 Or I could just email you the drivers. I have a Zen Micro myself and have the CD also. Or, you can just bypass the need for software if you are willing to use Windows Media Player 10 or 11 to transfer songs to your Zen. You can do this by upgrading the firmware to version 2.21.02. Same location as I mentioned above.
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