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Not necesarily so, it depends on how you have the printer configured. To test the MP tray, use the arrow keys to get to troubleshooting menu, press check, use arrow keys to get to paper path test, press check, set tray option to tray 1, then print test page. Printer should feed from MP tray. If it does, then the problem is that you do not have the printer set to print from MP tray first or you have the tray options set to exclusive which means that if your print job asks for tray 2 then printer will not print from MP tray unless you specify MP tray in the print options.
Re: CP2025 cleaning at every possible moment
Talked to HP support and fixed mine by changing Settings/Paper Handling/Tray 2 Type to "Heavy 111-130g"
All paper handling settings as follows:
Default Paper Size:
Letter
Default Paper Type:
Plain
Manual Feed:
Off
Duplex:
Off
Bind:
Long Edge
Tray 1 Size:
Any size
Tray 1 Type:
Any Type
Tray 2 Size:
Letter
Tray 2 Type:
Heavy 111-130g
Paper Out Handling
Specify Time and Action
Paper Out Time:
0 Seconds
Paper Out Action:
Override
The printer is expecting the label stock to be loaded into the manual feed tray, not the regular paper tray. If it does not sense anything in the manual feed tray it will not continue. If you are loading the stock in the tray, it may need to be pushed further into the try to trigger the sensor.
Your tray 1 might be open (even just partially) or your manual feed setting might be on. You can find this setting under > Configure device / Printing / Manual Feed
if you using office go to page setup and select the tray(s) that you want to use for the first page and other pages ( both must be the same ) unless you only want the first page as letter head and the rest on plain paper or something along those lines ?
Also if you go into the properties of the printer and go to advanced and then click on the printing defaults button and see if the options in there are the same or different to whats in printing preferences.
If they are set to tray 1 then it will default to tray 1
Hi artroebridge:
Thsi printer is asking you to load tray 1. You need to check the paper source. Print a configuration page and see what your trays are set for,and also check your print properties for the correct tray configuration (what tray u want to print from)
the manual tray is the is the one above the tray,
1-either your tray is set incorrectly must be set to Letter/Plain
priority is tray 2 not tray 1
tray one is the by-pass / manual
since this printer does not have a screen on it everything is setup through the PC.
print a configuration page and you will see all the settings
Change the tray one behavior from the front panels paper handling menu. from there you can tell tray 1 to print first if paper is present or default to tray 2. factory settings are to print from tray 2.
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