20 Most Recent HP LaserJet 4700 Printer Questions & Answers

This has to do with the paper lifter for tray three. There could be any number of problems with the lifter or tray;

1. incorrect paper size - i.e. someone loaded letter in the tray that is mannually set to legal and didn't change the manual paper slider to letter or papers stuck in the tray,

2. manual paper lifter isn't working properly, motor spring could be broken or out of place,

3. the paper tray could be broken and you will need to replace the tray.

First check that the correct size paper is loaded properly in the tray and that there is no paper detritis stuck anywhere. If the tray has the correct paper and there is not paper detritis then swap tray 2 and 3, reboot the printer and see if the problem moves with the tray - it should become a 60.02 error. If this happens then it is a tray issue. If you still get a 60.03 error then it is a tray 3 lifter motor issue, here is a link that explains what needs to be done.


A lot of the time there is a loud pronounced clicking or banging also associated with the problem. The noise happens during the paper pathway test shortly after you turn the printer on and will display the 60.xx error code instead of the ready status.


HP LaserJet 4700... | Answered on Apr 17, 2020

HP Printer Error Code Cheat Sheet
Here you have the full list of error codes together with solutions, do check it out:

HP LaserJet 4700... | Answered on Feb 08, 2020

Your tray 1 might be open (even just partially) or your manual feed setting might be on. You can find this setting under > Configure device / Printing / Manual Feed

HP LaserJet 4700... | Answered on Dec 24, 2018

Unplug any network or usb cables and restart. If printer starts then you need to clear all jobs in print queue and then reconnect USB or Ethernet cable. This should allow printer to stay at ready. Go to HP.com and download the current firmware for this printer and follow the install instructions included. This is a common error, particularily if you are printing from newer versions of Adobe.

HP LaserJet 4700... | Answered on Oct 19, 2018

Colur Toner problem change ur toner...

HP LaserJet 4700... | Answered on May 23, 2018

with the power on, press the down arrow button until the display reads " Configure Device" menu. Press the Select button and using the down arrow button, scroll through this menu until the display reads "Resets" and press the Select Button. Then press the down arrow button again until the screen reads "Reset Supplies" and press Select button. Once you get to this menu this is where you can reset the fuser and the Transfer belt count

HP LaserJet 4700... | Answered on Oct 02, 2017

Error Code 54.XX
Control Panel Message: Printer Error
15 Yellow CPR sensor
Recommended Action: Turn the printer off and then on, and then check the following itmes
Check the connections. Replace the color-registration detection assembly.

Control Panel Message: Printer Error
Description: Printing cannot continue. There is a sensor malfunction.
XX Description

15 - Yellow toner remaining sensor (J1014 toner level sensor)

HP LaserJet 4700... | Answered on Oct 19, 2016

if printer print engine test could be formatter board

HP LaserJet 4700... | Answered on Dec 02, 2015

Clear the print queue and power cycle the printer. One of the jobs your are trying to print is bad.

HP LaserJet 4700... | Answered on Feb 19, 2015

Worn feed rollers in tray 2

HP LaserJet 4700... | Answered on Jan 31, 2015

Google your question for the instructions. Each printer is a little different. Some printers you can simply toggle into the manage supplies and find the reset.

HP LaserJet 4700... | Answered on Jan 31, 2015

49.xx errors are mostly caused by invalid print commands, corrupt
data, or invalid operations. Basically the printer "does not understand" the print job.

- restart the printer to clear the print job from the printer's memory.

-if the error returns disconnect the network/USB cables from the unit and cycle power again.
If the error comes back without the network/USB connected perform a cold reset on the device and go the next step.
- Once the unit is at Ready reconnect the network/USB cable.

If the unit gets the 49.xx error or begins to print a job then gets the error disconnect the cables again and power cycle the printer. This time when you plug the network/USB cable in watch the control panel for any signs of the unit receiving a print job. When the printer says "Processing" press the cancel button on the printer. This should clear the "bad" print job.

I strongly recommend updating to the latest driver for the device Drivers Software . If you had an issue with a PDF file use the Post Script (PS) driver.

Good Luck

HP LaserJet 4700... | Answered on Dec 05, 2014

Try removing the JetDirect card, then see if the machine will boot and print a test page. If it works without JetDirect, then try replacing the JetDirect card.

HP LaserJet 4700... | Answered on Dec 03, 2014

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