At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
Paper will not feed. Sounds like the mechanism is trying to feed it but does not seem to grab paper. Do not see any jams. Tried several times to position paper in feeder correctly.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Use a little water on grab rollers to see if that helps. If it does use a scrubby to roughen same. This is if the grab or feed rollers have become polished from use and lost the gripping surface. If the issue is after the feed rollers a motor or belt may be the problem inside and after the first feed roller.
Hello Cassandra, It sounds like you are having phantom paper jams. When the printer starts a print job and tries to pull a piece of paper but can't grab it the printer thinks there is a jam but there really is not. If the paper pickup rollers are worn down they are not able to grab the paper correctly to feed it into the printer which causes this type of error. The rollers are considered user installable and come in a kit with the rollers and the paper separation pad which keeps more than one paper from being pickup up at the same time. Installing the paper feed kit should clear up your paper feed problems. The paper feed kit is available here: http://www.ccl-la.com/catalog/product_info.php?products_id=342 I hope this helps. BuddyMc
I had what seems to be a similar problem and the issue was that the rubber "feet" that grab the paper weren't grabbing anymore. So, I constantly got a paper jam reading. I read elsewhere to wipe some glass cleaner/ammonia on the "feet" so that they become "sticky" again. When I did this, the "Feet" or rubber semi-circle parts that rotate around a metal bar then started to correctly grab the paper again and the error stopped.
Printers usually jam or block paper for the following reasons:
There is a small piece of paper somewhere that is stuck.
The rollers are worn out and are too smooth to grab the paper.
There is something mechanically blocking the paper path, pencils, paperclips, etc.
Paper is wet (high humidity areas can cause this.
Paper is too thick, is being re-used or has bent edges.
Paper guides are set too far apart and the paper enters at an angle.
Broken parts. Usually caused by someone forcefully removing a paper jam.
If you have tried all of the above let us know and we can go from there.
This happened to me one time after I pulled out a jammed paper the wrong way. I pulled it from the paper tray. Heard the sounds, it tried to grab the paper, but couldn't. It happened a long time ago, so I'm fuzzy on which part I tinkered with...but I recall that because I pulled the paper (backwards) from the tray, it flipped a lever/feeder/roller/thing and that 's why it wasn't grabbing the paper. If you look in the paper tray as the rollers go down to grab the paper, you'll see what's not working......sorry, lame solution.
I picked up a used Lexmark 3500 with the same problem. Had requested help fixing.
Tried to feed more paper through - still pulling hard on the right side. Tried to feed several pieces of paper - one at a time, getting them jammed then pulling them back out. Finally one got jammed way down in there - yanked it back out. Open the top(as to load ink cartridges) Saw a tiny piece of paper sticking out between the plastic rollers, got a small crochet hook (tweezers would have worked), grabbed a hold of it and pulled it out enough to get a good hold of it, then pulled it out. There had been a shread of paper jammed in the roller area. 3" long by from 1/4" to 1 1/2" wide.
My problem was the chunk of paper stuck in the roller mechanism where you could not see it or get to it, until it was partially forced out.
gears below the paper feeding tray are damaged or some dust particle have blocked the gears try to clean it by blowing the dust use normal greece (oily substance) between the gears so that they can move frequently to pull the paper, and if the gears are damaged you have to change the gears.
Hi, please check if there is any foreign objects that was stuck when it try to grabs mulitple pages. Then power cycle your printer. Make sure also that the left edge guide or platen lever is seated correctly as the paper is loaded perfectly in the feeder and try printing. If issue still present it only means that the sensor that responsible in grabing papers in the paper feeding section is damage or the mechanism that holds the paper was get damage when the printer feed multiple paper at the same time. You may need to call the printer manufacturer and ask for service.
You must feed it through the back of the machine while depressing the feed key. make sure it is the right size paper and hopefully there is not a jam in the machine. If so you can try sliding a business card through the slot where the paper goes and force any jammed paper out of the path.
×