Check one of the followings:
Paper jammed anywhere visible? Rollers, etc?
All the trays are closed properly?
Toner, Drum Unit or the Fuser Unit don't need changing?
See if you can print out the Printer Status of the Printer from it's menu which would give you some statistics of what needs to be replaced etc.
Contact your HP Dealer nearest you to fix that problem, it could still be under warranty so there'll be no added cost to you.
All the best!
ramatau
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