The brush will not turn. It makes a grinding noise when in the carpet mode.
It might be that the drive belt is stretched, broken or worn. It can cause the brush to not turn and it will make funny noises. I would try changing the belt. You can get a replacement here:
Dyson DC17 Belt
The Belt is damaged or something is caught in the drive. It is a bit of a pain on this vac (compared to older non-dyson), but just pull the bottom panel off by unscrewing the two Phillips screws on the bottom (this is all by memory). The Belt under the panel should be toothed, if not, call up Dyson and they will send you a new one free of charge (as long as it was not at fault of the operator). The beater bar is a real tight fit and you have to push a little on the belt a little at a time to get the old one off and the new one on. Be pateint.
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