Vacuums - Recent Questions, Troubleshooting & Support


The model number is printed on a silver sticker located on the upper right-hand corner of the back of the unit. The date code is stamped permanently into the metal prong of the power plug and show the week and year of manufacture in the WWYY format.
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/53013r-eng.php

Shark Vacuums | Answered on May 30, 2020


Sometimes the vacuum will overheat, if this happens the vacuum will shut down to protect it from damage.

Unplug the vacuum, and let it sit unused 30 minutes.

Please let me know if this has solved your problem.

Electrolux... | Answered on May 27, 2020


he cord light just indicates that the machine is plugged in and has power. In other words, you did great!

Electrolux... | Answered on May 26, 2020


easy fix, unplug the machine sit in front of it. put your thumb on the on/off button and push down and slip your thumb off of it as fast as you can so it pops real loud. Do this ten times and then plug back in and see if it works. ( this came from talking with Dyson people) Hope it works for you. They said this will reset the machine. also acts as a warning that your filters most likely need cleaned.

Dyson DC17... | Answered on May 25, 2020


Fill container?

Vacuums | Answered on May 24, 2020


We love mystery appliances!

The fill / float ball is stuck at the top because your didn't clean it properly the last time you used it :>)

Vacuums | Answered on May 20, 2020


There is a ball valve between the wand hose and the base hose. It can get stuck in the "base" mode, which won't then redirect suction to the wand hose. There is a spring under the cup that the open end of the hose rests in. When you release the wand from the holster with the one-touch quick release, that spring pushes the cup up and turns the ball valve to the wand setting.
  1. Unplug the vacuum.
  2. Using the one-touch quick release, remove the wand from the holster.
  3. Verify that the wand "cup" is indeed in the higher position. Do this by pushing on the bottom of the cup with your finger. It should easily depress.
  4. Remove the wand hose from the main unit using the quick disconnect feature. Put your fingers into the hole and feel to the right. You will feel the closed valve, verifying that it is stuck in "base" mode.
  5. Using a screw driver, insert the tip at the TOP of this valve and gently pry it downward. This shouldn't take much force.
  6. Reassemble the hose wand using the quick connect feature and reholster the wand.
  7. Plug in the unit and verify that the base unit has suction.
  8. Remove the wand from the holster and verify IT has suction.

Electrolux... | Answered on May 20, 2020


Hello Sheila

Pull the trigger and tape it. Put it in the sink or leave outside until the pressure comes down. Then tip it upside down, put the head unit between your knees wrapped in a towel, put rubber gloves on for grip and turn the base with your hands. You will get more leverage from the base.

Or ask a neighbour.

Vacuums | Answered on May 19, 2020

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