Dyson Vacuums - Recent Questions, Troubleshooting & Support

easy fix, unplug the machine sit in front of it. put your thumb on the on/off button and push down and slip your thumb off of it as fast as you can so it pops real loud. Do this ten times and then plug back in and see if it works. ( this came from talking with Dyson people) Hope it works for you. They said this will reset the machine. also acts as a warning that your filters most likely need cleaned.

Dyson DC17... | Answered on May 25, 2020

Hi there,

Your Dyson should not tip over while you're using the hose and wand. If it seems to be doing this, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), as we may be able to offer some helpful advice on the best way to use the machine.

Best wishes,

Dyson Online Customer Support

Dyson Ball DC24... | Answered on Apr 28, 2020


Dyson Vacuums | Answered on Apr 22, 2020

yeap..... i just found a fix for this ,, its mad how easy it is to fix as well...and it works 100%,,,
now dyson implemented a filter magnetic switch if u take your filter off you will see a small magnet in the corner,, u will notice where the magnet is behind it is rased platic,, now,,that the problem on the main board the transistor that picks up magentic signal from the filter is dud,!
dont ask me why it happens,, its a pain i know.,.
now take off collection pot for dust now take battery off.

now where the serial number is theres 2 hex screws that need taking out..

now u will see a small pcb board.. remove with one tiny security screw holding it in,, once removed pull both red plug off thats the digital motor plug.. and white plug which is vcc..to battery,, once u have done this pull the board down and back gently. as there is a long bit of board that goes up the back of the dyson plastic be very carefull pull this out.. now the long and thin pcb board that is hidden is what we need there is a tiny transistor,,, we need to remove this carefully..once removed,, we solder a thin wire from 2 point A+C need to be soldered together with a thin piece of wire, it will not harm the motor.. as long as u keep it clean,,

these points corolate to the transistor,,



SOLDER AND A+C WITH A FINE PIECE OF WIRE NOW,, AND WALLAH... fixed put it all back together again,,, charge the battery,, and your away,,, working again,, if not u have other faults.. but 99% fix this with flashing red led,,,!!

Dyson DC16 Root... | Answered on Apr 19, 2020

The Dyson system is designed to operate the hose with the handle in the upright position. When the head is tipped down (floor vacuum position) it closes the opening to the hose/wand

Dyson DC07... | Answered on Apr 16, 2020

if voltage from charger bad battery if no voltage past charger bad charger

Dyson Vacuums | Answered on Mar 17, 2020

my guess bad belts inside or worse.
it needs service , some have clutches that go bad.
i see no free service manuals on it, so ask them?
clean the whole vacuum , end to end, first. inside.
then check for bad or worn sticking parts to the drive head.
or just find a shop to fix it. (any can)

Dyson Vacuums | Answered on Feb 27, 2020

They are supposed to especially with a new brush. Some brushes have to height setting when you install them. Remove the brush and put it on the lower setting. Less space from spindle to mount into the machine socket.

Dyson Vacuums | Answered on Jan 28, 2020

Return it to Dyson under warranty.

Dyson Vacuums | Answered on Jan 22, 2020

Send it back under warranty. There is an article about the Swing Valve


Dyson Vacuums | Answered on Jan 11, 2020

Should continue charging when the vacuum cools down a little.
Solid amber: Not charging, temporary fault
(e.g. too hot/cold).

Dyson Vacuums | Answered on Jan 01, 2020

If they are the cordless ones there is thumb screw on top twist it to the left and pull up.

Dyson Vacuums | Answered on Dec 29, 2019

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