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If black & white copies are ok you can probably bet it is an issue with the ITB (transfer belt assy) or a color registration issue. If black & white copies are also blurry.....could be a variety of issues. If it only happens when you copy but printing is ok from the computer......scanner is at fault.
Inside the copier, there is a rather large, 6-10 inch diameter photosensitive, green drum that is used to transfer the toner to the paper. It sounds like the drum has lost the ability to charge properly, and thus it is not picking up the proper amount of toner to transfer to the page.
Suggestion: check the drum for any marks, scratches, or bands. Also, if drum appears good, the issue may be related to the developer power not being able to charge up to its full potential.
Are you scanning both black and white and color the same way? The ADF (automatic document feeder) uses a different scanning area than when you place the document on the scanning glass. If you open the scanner cover, look to the left of the main scanner glass to the narrow strip used for the ADF. Make sure this narrow strip is clean -- no ink or white-out or scratches. This can make your copies look dirty or smudged.
Try this: make a copy and stop it when it reaches the cartridge ( has to have image on paper) take out paper and look at it, does it have blurry copies? if yes, then the problem is with the cartidge or (worse) the laser printing device ( expensive).
Take a chance and replace the cartridge. if still there you need to replace the laser unit.
If it does not have blurry copies when you stop it at the drum then check the fuser unit( doubt it ) to see it it has any writing or toner on it.
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