This printer is certainly not a pos. You have just invested $50 in a new print head, so the print head should not be the problem. If nothing has changed since you replaced the print head, the old one may not have been the source of your problem. I am assuming the colour cartridges are not empty, not clogged, have the seal off, and are perfect. I would try to copy in colour, just to make sure the colour is not printing. If you still get only black, then it is probably your contacts, and this may seem crude, but remove the print head, get a knife and scrape those contacts on your carriage, they are flexible, so dont worry. Give each column a couple of scrapes. Put your print head back in there, lever down, cartridges in, and see what happens.
See wheather you have inserted the cartridge of tricolor and then look wheather the seal cap is removed from where the ink comes out
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