Okay, I found what appears to be the solution, you are not going to like it. Looks like it will take a good hour and possible not work if you scratch things. You have to go deep into the printer and clean mirrors. I think I will buy a new printer and it wont be an HP after this. Here is the
discussion on the HP forum . Note the paper click in the post by Don, that will give you a PDF will the step by step instructions.
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