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That info is not supplied via the normal service centre channels. Take it to an Authorised Service Centre and if they have not seen it before they will contact Groupe SEB to find out what needs doing.
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I DON'T KNOW - CONSIDER OWNER" MANUAL FOR CODES OR CALL SUPPORT NUMBER FOR FREE ADVICE. ALSO,
THERE MAY BE A RETAILER NEAR YOU THAT HAS HAS RECENTLY HAD THIS QUESTION.SOLUTION.
If the people in SA are authorised service agents they may need to contact the technical dept at Groupe SEB SA to get the info. It's not available online through the normal service centre channels.
Plug it in, turn it on and then within 3 seconds touch each of the 4 corners on the touch screen in this order Top left, Bottom right, Bottom left, Top right that should open up the settings options for you, follow your nose after that.
Could it be that the machine needs a cleaning cycle to be run or a descale done. If neither of the above it will mean the machine has detected something about the process is outside normal parameters and should be looked at.
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