20 Most Recent Krups Burr Coffee Grinder Questions & Answers

If you feel secure with dis-assembling the device yourself, and have the tools, you'll probably be able to figure out what the problem is. If not, see if you can call around to places that repair those devices and see if they'll give you a ball-aprk estimate to repair the problem.

Krups Burr... | Answered on Nov 26, 2014

I have the same issue. You need to take both dials off, then on the bottom, there are 4 tabs on the inside. Seperate the halves and you will see them. Towards the front and halfway back. Pry the halves apart enough to push the top towards the bottom and it slides apart pretty easy. The tricky part now is finding the replacement part. I have super glued my switch and I want to do something to try and repair it further. Maybe epoxy. I called Krups and they can't sell the part to me. I called one of their service centers and they can't sell the part to me. So, if someone knows where to get the part, I am all ears :)

Krups Burr... | Answered on Jul 10, 2014

As I can see, what happens is that some coffee grains stucks in the way from the upper pot to the grinding wheel. This is not something usual, but possible if coffee grains are too big and are placed across the entry of the mill. Try cleaning more deep with some old toothbrush. Look for a clean and even surface of the duct.
Other cause might be a loosen mill hub/grinding wheel off the motor shaft, which would require dissassemble of the appliance to be repaired.

Krups Burr... | Answered on Jun 08, 2014

Empty the grinder and see if it will run with no coffee bean in it. Some times debris will get caught in the grinder because it got mixed with the beans from the factory. If it runs your good to go. If not then the mother connection are not solid and it will run off and on at will.

Krups Burr... | Answered on Oct 17, 2013

There is no hard reset. Just plug it in, if it works, the contacts were the problem. If it does not work you may try checking the power out of the switch.

Krups Burr... | Answered on Feb 21, 2011

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