Office Equipment & Supplies Logo

Related Topics:

T
Thomas Hilson Posted on Mar 10, 2016
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Unable to copy because "The functions listed cannot be used because the scanner is not available?"

1 Answer

guruaid_cs

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Renaissance:

An user who is expert in 3 categories / brands.

  • Master 906 Answers
  • Posted on Mar 10, 2016
guruaid_cs
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Renaissance:

An user who is expert in 3 categories / brands.

Joined: Feb 12, 2014
Answers
906
Questions
0
Helped
153328
Points
2073

First of all make sure that you've correctly connected the scanner to your computer, and that the device is powered on. Then check if the scanner software and drivers are installed, to check these please follow the steps given below:
-Press 'Windows logo key' + 'R' key on the keyboard.
-'Run box' window will open up and type in 'Control Panel' then hit 'Enter'.
-Look for 'Programs and Features' and select it.
-Now check if 'Scanner' is listed in the installed programs list.

If the scanner is not listed there, then you have to install the software and drivers from the scanners manufactures website.

In case if scanner is listed in the programs and connected to the computer, try updating scanner drivers from device manger. To do these please follow the steps given below:
-Press 'Windows logo key' + 'R' key on the keyboard.
-'Run box' window will open up and type in 'devmgmt.msc' then hit 'Enter'.
-Look for the 'Scanner' and click on it.
-Select 'Driver Tab' and then click on 'Update Driver'.

GuruAid.Com

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Date and time appears scanner doesn't scan

Hi June,

Has the radio scanner been programmed with frequencies?

If not, that is the answer to your query.

All radio scanners need input to function as they should, no input, FREQUENCIES, no go.

If you have the user manual handy, it will guide you through the steps required to program frequencies into your scanner.

If you don't have the manual, then going to your local Radioshack store would be of benefit to obtain a copy.

You will also need a hard copy of frequency listings for your location.

these can be found by a simple google search.

I hope this has been useful to you.

Cheers,
Peter
0helpful
1answer

USING ANY FUNCTION ON CANON 5000/5000F, GET MESSAGE "UNABLE TO SELECT TWAIN SOURCE". HAVE UNINSTALLED AND REINSTALLED, DOWNLOADED DRIVERS, NONE HELPED.

Hello... It appears that it's not an uncommon problem. One workaround would be to use the "Scaner and Camera Wizard" that comes with Windows. You can find it in XP in the start menu-accesories. In win7 you press the start button and type scanner, you will have a list of programs, documents and other files related to the scanner, use the first one it finds. The only draw back is that you won't be able to use some functions, can't tell you which as i don't have the device.What windows version are you using?
0helpful
1answer

AFTER LOADING SOFTWARE I COMPLETED THE TEST, IT THAT OK BUT WHEN I TRY TO SCAN, PRINT COPY OR ANYHING IT TELLS ME UNABLE TO CONNECT TWAIN SOURCE

Hello.

Give this a try (found online):

Download Irfanview:

http://download.cnet.com/IrfanView/3000-2192_4-10021962.html

Open the main app "i_view32.exe"

With the scanner hooked up, click onto the "file" (tab)

Click "Select TWAIN Source .." and select your scanner in the source box (if it is listed, the driver is functioning)

Click file (tab) then "Acquire"


Hope this helps.
1helpful
1answer

My HP Photosmart C5240 will print from computer but will not scan or make copies.

Is there any error message displayed on the control panel of the printer just like one of the following:
Scanner failure, power off and on
Scanner System Failure
Scanner failed, cannot make copies or fax
Scanner failure. Unable to scan, copy, or send a fax
Scanner failure, cycle power

You may want to try following these steps:
1. Check if the scanner light does turn on when you initiated the scanning process, if not you need to reset the product.
2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

Job Espinosa
0helpful
1answer

Printer works, scanner/copy does not

The problem could be because of ONE out of TWO problems listed below. Try the steps recommended and it should fix the problem.
Thanks,
Abhishek
1helpful
1answer

SOFTWARE 4 HP PACKAARO SCANJET ADF

If you are using WinXP or Vista, the drivers for the device are part of the driver packages included with the operating system. As far as software to operate the scanner, MS Office products include the capability to use an attached scanner to scan documents and images as well as a Document Imaging Tool and a Document Scanning Tool.. Many other packages also offer the same type of functionality. Going directly to the HP site (www.hp.com) and selecting the Support and Drivers tab, selecting the 'download drivers and software' button and entering 'scanjet' and the specific model number of your device can give you any software that they still have available for your product. They have a long list of scanners that they provide DeskScan and Copy software for WinXP/Win2K, etc. The newer ones also have updated drivers and software for Vista users.
0helpful
1answer

Scanning problem with a CanoScan8600F

Hi

 go to the your scanner properties please see there your current path.. and change the the path.. select your free hardisk space..which driver you've free space.. ther only stored you're all documents...



it will work
0helpful
1answer

HP Solutions Center can not communicate with HP 3500c Scanner

Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.
0helpful
1answer

Scanner error with no messages

Many problem of this printer caused by leaking ink,

look inside the printer using flashlight, at left side / ink cart. parking position,
ussually, there is ink drops to mainboard, this can affect one or all of it's function.

To fix it, you need to unpacking, and clean the mainboard.

May this help.
1helpful
3answers

Unable to scan

I encountered the same problem (prints but won't scan) over a network connection. A download from Brother got it working again. The filename is BrRegDev.EXE and it is available free at:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000037/faq000637_000.html?reg=us&prod=mfc7220_us_as&c=us&lang=en

If the link doesn't work, try searching for the filename using Google (for example).

XP Device Manager still lists "MFC-420CN LAN #2" (even though there has only ever been one), but at least it scans now.
Not finding what you are looking for?

236 views

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

k24674

Level 3 Expert

8093 Answers

Brad Brown

Level 3 Expert

19187 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66975 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...