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Fred Swan Posted on Apr 30, 2014

My Microsoft Paint Software does not allow scan to PC

Went through all the self-help information and got to Paint and apparently the scan capability is missing

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James Keysor

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  • Contributor 48 Answers
  • Posted on May 02, 2014
 James Keysor
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Remove and reinstall, If you have a disk use it, if not download from HP site and install newest drivers, if using with Windows 8, some machines will not work... Remember to shut off printer and remove the usb cord if you are wiring direct, do not plug in till it tells you to...

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Anonymous

  • 234 Answers
  • Posted on Sep 24, 2008

SOURCE: unable to scan

Make sure you have microsoft word installed i you computer.
But if you want to scan a document you can also scan it to HP Document Viewer.

First open solution center/HP Director and try to scan from document> then in the optin which says where do you want to send the scanned image> click on the drop down and check to see yu have the option of word> if yes select the option of word and try to scan.

If not Open HP Solution center/HP Director and go to settings> Scan settings> Scan to setup> Go to> Destination List> And click on Restore defaults and check to see if you have the option of word in the availabe list and front panel destination list> then click on apply ad ok and close all the windows and then try and check to see if you get the option of scan to word.

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I have many years experience repairing Canon scanners so here is my suggestion for you.

As long as the drivers that make your scanner/printer are installed correctly and you should be able to scan anything. You can use almost any software to scan with. Microsoft Paint will allow you to scan along with Paint shop pro or Adobe photoshop. Or you can google the make and model of your scanner and add capture perfect to the end of it and that should take you to a site where you can download capture perfect that program is free and it will scan both documents or pictures.

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If you try to scan in another peice of software is the image still black? Try using Microsoft paint to scan a document or picture in with. If you get a good image then the software your using to scan with needs to be corrected its probably a setting in the software.

If you scan with another piece of software like microsoft paint and the image is still black then my guess is that your imaging lens is defective on your scanner and will need to be replaced. If that is the case its probably cheaper to buy a new scanner then to have it replaced.

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What I am going to say may not be relevant to your case, but a scanner needs to scan to some image format( a default format or one you select. So you computer needs to have some kind of imaging software installed.

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I will be happy to provide you with recommended security software if you wish just email me on [email protected]

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