I suggest you to scan using HP solution center.
Hello,
What I am going to say may not be relevant to your case, but a scanner needs to scan to some image format( a default format or one you select. So you computer needs to have some kind of imaging software installed.
Apparently, the only kind of imaging software the scanner detects is Windows Paint.
If this is really the case, go to the Internet and download some free imaging software: IRFANVIEW, or The Gimp.
Hope it helps
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