HP OfficeJet - Recent Questions, Troubleshooting & Support

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Extremely slow printing

Your printer is able to print, but it prints slow ?
Run the microsoft fixit utility, by microsoft, from the foll. link :-
http://support.microsoft.com/gp/printing_problems
It is very easy to run this utility and all the instructions are mentioned on thet webpage.
9/15/2022 5:45:27 AM • HP OfficeJet... • Answered on Sep 15, 2022
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Hp 6310 Cartridge error

I contacted HP customer service and was given a solution that worked for this precise problem: "Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts. The contacts inside the printer may also require cleaning. Using a clearn, dry, lint-free cloth, gently wipe the contacts, from the top to the bottom."

This worked for me. At least immediately. I hope it doesn't happen again.
8/16/2022 5:03:51 AM • HP Officejet... • Answered on Aug 16, 2022
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How to enlarge a picture that is scanned or

hi

Open an image. Go to the Image Menu and select Image Size. This is where you can change an image’s resolution and print size (width and height). The following Image Size dialog box will appear:
image_size_cs.gif
Notethat the width and the height of the image as you view it on yourmonitor is not necessarily representative of the image’s actual widthand height—i.e., the size it would print out at (print size).Average monitor resolution is 72 dpi. If you view a 72 dpi image at100% in Photoshop, chances are that it will appear on your screen inits actual print size. However, this is not true when viewing a 300 dpiimage. A 300 dpi image viewed on-screen at 100% will be enormous. Don’tget tricked into believing that what you see on your monitor is whatyou’ll get when you print or place the image into another application.The best way to determine what your image’s actual print size will beis through the Image Size dialog box.
When the Resample Imagebox is checked, any changes you make to an image’s width or height willnot change the image’s resolution, and as such, any changes you make toan image’s resolution will not affect the image’s width and height.Keep in mind, however, when you increase width and height, orresolution, with the Resample Image box checked, you are adding pixelsto your image. These pixels don’t actually exist so Photoshop mustcreate them. As such, you will succeed only in degrading the quality ofyour image.
If you want to increase an image’swidth and height, or resolution, then uncheck the Resample Image box.Now any changes you make to the image’s width and height will changethe image’s resolution, and vice versa:
  • If you decrease resolution, the width and height will increase.
  • If you increase resolution, the width and height will decrease.
  • If you increase the width or height, the resolution will decrease.
  • If you decrease the width or height, the resolution will increase.
Thebest way to increase the width and height of a scanned image is to scanthe image in at a high resolution (about twice what your finalresolution should be), and with the Resample Image box unchecked, decrease the resolution. Once the image width and height is where you want it, you can then check the Resample Imagebox and type in the resolution you want if the resolution is too high.At this point, as long as you don’t increase resolution, or width andheight, your image quality will not suffer.

8/10/2022 6:32:18 AM • HP Officejet... • Answered on Aug 10, 2022
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HP Officejet 6110 "Carriage jam" error message

Get Instant services and solution for your HP Printer support. Printer services USA is here to fix your printer anywhere anytime, just call us on our toll-free printer number +1 866-918-4391 or for more visit our official website https://www.printsupportusa.com/

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8/8/2022 6:44:33 AM • HP OfficeJet... • Answered on Aug 08, 2022
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Shows paper jamb - when there is no paper jamb-

open the printer up power down, and restart it it should clear the memory

5/10/2022 1:44:39 PM • HP Officejet Pro... • Answered on May 10, 2022
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2answers

After scanning a photo I noticed each one has a

increase the resolution by editing the properties of the scanner basically 250 dpi is enough but as you increase the dpi the image quality gets enhanced but obviously the printer will take more time to scan it
4/28/2022 1:57:25 AM • HP Officejet... • Answered on Apr 28, 2022
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How to reset printer hp offiject 6700

  • If the user cannot solve an issue that has been troubleshooting frequently, then obviously the last thing would do is to reset the printer.
  • To perform a reset, turn on the 123.hp.com/oj6700 printer by pressing the power button.
  • With the printer turned ON, disconnect the power cord from the rear end of the printer.
  • Remove the power cord from the wall outlet. Wait for a few seconds and re-connect the power plug back to the outlet.
  • Reconnect the power cord to the printer's rear. If the printer does not turn ON automatically, press the Power button. for More visit https://goo.gl/t55XMJ Call Our Toll-Free 1 888 224 4280
4/26/2022 11:29:52 AM • HP OfficeJet... • Answered on Apr 26, 2022
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Can I enlarge pictures using this porinter?

Enlarging photos will definately lower the quality of the original photo try using some software like photoshop to enlarge it to some extent and then try to print.
4/22/2022 2:21:00 AM • HP Officejet... • Answered on Apr 22, 2022
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"Paper detected does not match paper size. or type selected. Make sure the paper size is correct to continue the job" This is now on the display window. Nno changes were made. Help!

You give no details what job has been sent to the printer before that. Probably your printer settings about the paper are some standard for your area like A4 for example, but you are trying to print a file, received from a place on earth, where the paper used in printers is different format and the file has been prepared for print on Legal, for example. To reset the process, find the print job in your Devices and Printers folder and delete it. Then power cycle the printer. Then check the document and make ajustments to it fitting the printer settings. Then print it again.
3/31/2022 5:01:24 PM • HP OfficeJet... • Answered on Mar 31, 2022
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My printer will not print

HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.
3/14/2022 7:08:22 AM • HP Officejet Pro... • Answered on Mar 14, 2022
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HP J8750 Cartridge error

I had this "Cartridge error" problem on my HP J5780 printer. Replaced the cartridge, but still got the same error. Then removed the cartridge and used a cotton swab with a little denatured alcohol, and gently and carefully cleaned the contacts in the printer. Followed this with a dry swab to be sure no alcohol left. Replaced the original cartridge, and have been using it for a week now with no more error message.

Casey K.
3/5/2022 4:06:24 PM • HP Officejet... • Answered on Mar 05, 2022
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The printer cuts off the

Yes, most likely your application's margin settings are incorrect. Try printing a test page - NOT from the application. If this is Windows, go to printers in control panel, right-click on the subject printer, choose Properties, then click the Print Test Page button. You should get the standard Windows printer test page with the logo at the top and all the printer specifics below. If the test page is also cut off, look around in the HP-provided software for any margin and/or page size settings that are incorrect, such as A4 paper when it should really be Letter size.
2/8/2022 4:58:47 AM • HP Officejet Pro... • Answered on Feb 08, 2022
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My HP6500 wireless all-in-one says its offline

Press Start Devices and printers Find the printer you wish to bring online If you are using windows xp- double click on the printer If you are using Windows 7 or vista- right click on the printer and select "see what's printing" Hit "printer" in the menu bar Toggle the "use printer offline selection"

2/2/2022 8:09:59 PM • HP Officejet... • Answered on Feb 02, 2022
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What do i do if my hp printer says..offline ...and

You printer is not communicating the operating system. There are many options on how.

First uninstall the printer (make sure you have the printer driver disc).
All the procedure are going to RESTART the system, manual or automatic.
Remember, mostly installation are not power up or connected and wait until load drivers are done. This a normal step.

Or maybe like this example, you're going to set it online.
d49027a.jpg

Good luck!
Please rate me.
Thank you.
2/2/2022 8:05:39 PM • HP Officejet... • Answered on Feb 02, 2022
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3answers

"Turn Power Off then on Again" error

Try performing a reset on the device. Unplug the power cable, then hold # and 3 while powering it back up.
12/17/2021 7:53:15 PM • HP Officejet Pro... • Answered on Dec 17, 2021
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1answer

I bought and replaced the

please take your print head and get it tested or get it replaced, or you could take your printer to a local HP service centre and get it checked, rather than trying to fix it yourself you mite damage the sensors for the print head.
11/30/2021 5:05:42 AM • HP Officejet Pro... • Answered on Nov 30, 2021
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1answer

Printing stops halfway through a page

Is your hard drive on your computer full or nearing full? Could be a spooling issue because of limited memory.
11/21/2021 7:07:56 PM • HP Officejet... • Answered on Nov 21, 2021
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Printer "stuck in copy mode"?

Need the model of your printer..????
11/21/2021 6:24:30 PM • HP Officejet... • Answered on Nov 21, 2021
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Printer door won't close

The door latch/switch is defective. Tape it.
11/15/2021 7:52:41 PM • HP Officejet... • Answered on Nov 15, 2021
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My printer is stuck in

Hello Same problem for me. found a procedure to get back to Service Menu which works for HP 8600 : https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/X476dw-doesn-t-boot-Help/td-p/5044674 1. Unplug the power cord (!) 2. Insert power plug while keeping power button pressed. 3. While the HP logo appears on the screen, keep the button pressed. The screen will go dark. KEEP THE BUTTON PRESSED for another 5-10 seconds. 4. Let go of the button. The screen remains black. 5. Push Home-Back-Home-Home button. The buttons are usually not visible, so refer to the manual, where they are on the touch screen. (Home is left of the upper left corner of the touchscreen, Back is left of the lower left corner) 6. A blue menu comes up, with four choices. 7. MENU on the lower right has a FULL RESET option.
11/6/2021 8:45:46 PM • HP Officejet... • Answered on Nov 06, 2021
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