HP OfficeJet - Recent Questions, Troubleshooting & Support

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Cartridge error see product documentation for

Cartiidse Error:-
See product documentation for details
5/8/2024 7:30:47 PM • HP OfficeJet... • Answered on May 08, 2024
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Hp 7500a "The following ink cartridges appear to be missing or damaged"

I figured out the problem with my printer. If none of your ink cartridges are detected (missing) then follow the install steps below. 1. Turn on printer 2. After printer declares cartridges missing open the printer and remove the cartridges (advise putting a piece of paper under the cartridges to catch any ink that spills). 3. Turn off the printer (keep the top of the printer open) 4. Turn on the printer (still with the top of the printer open) 5. After the printer declares the cartridges missing again install the cartridges (while the printer is powered on). Close the top of the printer. 6. The printer should begin to cycle the ink into the printer and back out to the ink reservoirs. 7. After the ink cycle the printer should display genuine ink cartridges are installed 8. Make sure paper is in the tray so the printer can perform an alignment. 9. Everything should be ok after that. Chad
4/16/2024 7:05:40 AM • HP Officejet Pro... • Answered on Apr 16, 2024
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HP 6500 open door error

I would lift the top up...and on the back left corner is a slot that the tab from the lid goes into to say the top is closed, I would stick a piece of paper of cardboard in the grove, or slot and see if that works..I think it is a light beam type switch, and not a mechanical switch that telsl the printer the lid is down..so you basically blocking light when cardboard is in that slot... Kenny
8/7/2023 8:25:43 PM • HP Officejet... • Answered on Aug 07, 2023
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HP Officejet Pro L7780 Service Station Assembly Replacement? NOT SOLVED

Raja Ahkter is definitely a AI Bot. There was an answer from him earlier for a Washing machine where here suggested checking the 'Compressor', (thinks it is a fridge) and then a bit further on in the same answer suggested also checking the Inlet and Exhaust valves (thinks it is a car)! I delete his answers, but the bot picks them back up and answers again. You contact the sender of an answer by clicking Comment under their Answer. They will get a Notification via email and on the site. It will depend though whether is was an old answer or a new one? Many of our historical Experts have passed away. As stated, if you wanted an answer from and HP specialist, go to www.justanswer.com You only pay if you are satisfied with the answer but it will come from an HP Engineer.
4/26/2023 4:31:55 PM • HP Officejet Pro... • Answered on Apr 26, 2023
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Re: HP Officejet 5610v All-in-One InkJet Labels

Check the paper size settings in Printer Properties. A4 and Letter are similar, but enough to throw the register off.
4/25/2023 1:38:36 AM • HP Officejet... • Answered on Apr 25, 2023
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HP OfficeJet 6500 says small paper when I have 8x10

4/24/2023 5:50:58 PM • HP Officejet... • Answered on Apr 24, 2023
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My HP Officejet Pro L7780 faxes off & on. Motor is running w/in ADF, but the pick assembly does not grab paper

There should be a textured seperator pad, if that's worn out, replace it. Also check the ADF rollers should not be smooth. You may need to just replaced the ADF maintenance kit. It should include the roller assembly and seperator pad.
4/16/2023 2:53:48 AM • HP Officejet Pro... • Answered on Apr 16, 2023
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Printer does not print whole document

In 'Print Preview' look at the margins, and see if anything is too close to the edge of the paper. If it is, then set your margins further from the edge, or drag graphics further from the edge, etc.

To correct the margins that are set to close to the edge of the paper, open the document in Microsoft Word and follow these steps:
  1. Make sure that you are using the same printer driver that gave you the error in Microsoft Word Viewer.
  2. In Word, on the File menu, click Page Setup.
  3. Click OK.

    You receive a warning dialog box about the unprintable regions.
  4. Click the Fix button.
  5. Save and close the document.
You can now open and print the document in Word Viewer without receiving the error message.
1/11/2023 8:58:25 AM • HP OfficeJet... • Answered on Jan 11, 2023
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Hp officejet 7110 battery and cmos location

The battery is located behind the left front cover. Open the printer, grasp the left front cover from inside the printer and pull to open. Look inside the printer to left and you will see it.
It is enough to remove for a minute to reset the expiration.
But I'm afraid after that the printer may not keep the date and time when turn off.
1/11/2023 12:13:12 AM • HP OfficeJet... • Answered on Jan 11, 2023
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Error: incorrect color cartridge installed

12/16/2022 1:50:17 AM • HP OfficeJet... • Answered on Dec 16, 2022
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Connected HP Officejet J5780 to my macbook, when I

Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English).

If you need more help come back.Post / thumbs / testimonial are welcome!
11/25/2022 10:20:51 AM • HP Officejet... • Answered on Nov 25, 2022
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My HP officejet 4300 series stopped printing and

To get back online of your printer, go to Control Panel and Select Printer & Faxes then OPEN.
A list of Printer is on the browser, point the printer with your mouse then right click on your Printer HP OfficeJet to select Printer Offline and click it to go back Printer Online. Good luck!
11/22/2022 4:49:55 PM • HP Officejet... • Answered on Nov 22, 2022
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How to reset hp officejet j5780

You should really go through the manual next time you buy a device, not only can it explain you all the features which it has, but you can also figure out answers to basic things like "how to reset it". Here's the manual, I hope I helped: HP Officejet J5780 PDF Manual
11/16/2022 8:43:21 AM • HP Officejet... • Answered on Nov 16, 2022
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Hp officejet j5780, NOT SCANNING

go to www.hp.com and download a new driver of your scaner for xp
11/16/2022 8:41:03 AM • HP Officejet... • Answered on Nov 16, 2022
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Can't fax in or out with my L7680

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395 The machines were unable to complete the handshake.

*Try to send the fax at a time when telephone line conditions have improved
11/16/2022 8:29:13 AM • HP Officejet Pro... • Answered on Nov 16, 2022
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I am trying to send a fax error 387 is showing up

Some times you will find the paper is too "THICK" try copying to a thinner paper then faxing.

Found that out this week. Hope it helps?
11/16/2022 8:26:33 AM • HP Officejet... • Answered on Nov 16, 2022
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