HP OfficeJet - Recent Questions, Troubleshooting & Support

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Printer lines in photo's

Click Start - All programs - HP - HP Solution center.

In HP solution center Click on the Printing Shortcuts tab. Select Photoprinting with borders or borderless. Click OK.
Then close the HP solution center. Try printing. Print photos always with Best quality.

If the issue persists check the ink level of both cartridges and use Photos Cartridge HP 58 to print photos. We insert the Photo cartridge in place of black cartridge.

Thanks
9/15/2021 9:10:48 PM • HP Officejet... • Answered on Sep 15, 2021
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HP officejet 7210 hortizontal white lines

I would suggest you get a set of original HP cartridges .. I have clients trying to save $ all the time by buying refilled and/or refilling themselves to only go and get HP brand. Refills just don't cut it .. leaks, poor print quality, unrecognized cartridges .. there are so many things that I can point out .. save yourself the hassles .. get HP
9/15/2021 9:09:34 PM • HP Officejet... • Answered on Sep 15, 2021
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How to reset printer hp offiject 6700

  • If the user cannot solve an issue that has been troubleshooting frequently, then obviously the last thing would do is to reset the printer.
  • To perform a reset, turn on the 123.hp.com/oj6700 printer by pressing the power button.
  • With the printer turned ON, disconnect the power cord from the rear end of the printer.
  • Remove the power cord from the wall outlet. Wait for a few seconds and re-connect the power plug back to the outlet.
  • Reconnect the power cord to the printer's rear. If the printer does not turn ON automatically, press the Power button. for More visit https://goo.gl/t55XMJ Call Our Toll-Free 1 888 224 4280
9/15/2021 8:57:29 PM • HP OfficeJet... • Answered on Sep 15, 2021
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HP Officejet 4355 All in One Cartridge Error

your cartridge may be faulty if you change cartridge and message display same problem so clean catridge block contact with soft cloth clean cartridge back side using student eraser if problem will continue so contact your hardware technician
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8/14/2021 3:06:43 PM • HP Officejet... • Answered on Aug 14, 2021
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How do i use my hp officejet j6480 all-in-one scanner

Click on the link and watch a free youtube video on how to scan. How Do Scan On An HP Officejet J4680
7/30/2021 4:52:56 AM • HP Officejet... • Answered on Jul 30, 2021
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Why does exclamation point orange light flashing on HP Officejet 7110?

Hi, The lights on the front of the HP product can be on, off, or blinking (flashing), depending on the status of the product. The lights indicate product status and are useful for diagnosing printing problems. For more read... HP Support document and HP Tech Support . Thanks,
7/29/2021 11:51:54 AM • HP OfficeJet... • Answered on Jul 29, 2021
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Hp Officejet 6500 won't feed paper

Problem: The 'drop down paper grabber' gears are not turning, and the printer gives you an error saying to make sure there is paper in the printer. All of the fixes on the internet are for working printers, and their approach is to clean the rollers if they are not grabbing the paper. They are assuming they are turning properly and the rubber grabbing wheels are wither dirty of dried out. In my case, however, the gears were not turning, and so the rubber grabbers wheels were not turning, even though the whole 'paper grabber' unit was dropping down properly Solution: Just inside the paper loader tray, along the top, there is a metal rod. It is about 1 inch from the front. The gears from the drop down paper grabber are supposed to meet a gear that resides on this rod and sort of floats on it. However, the gear on my printer slipped to the left, and was not making contact with the other gears. You can gently put your finger on the gears as you do a copy command, and confirm this. To fix the printer, I just slid the floating gear over to the right and into place, and the paper began feeding properly. Why there is nothing to keep the gear in place is a mystery to me.
7/29/2021 9:01:19 AM • HP Officejet... • Answered on Jul 29, 2021
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Waht is the fix for 49.FF09 Service Error

You didn't describe your operating environment so difficult to get specific. I found this HP document for possible fixes to 49.xxxx errors: http://h30499.www3.hp.com/hpeb/attachments/hpeb/itrc-219/44130/1/280425.doc
7/29/2021 8:59:33 AM • HP OfficeJet... • Answered on Jul 29, 2021
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Hp officejet 4315 is stuck in mfg mode. what can I do to fix this

Regarding your query, it sounds like the HP Officejet 4315 printer is locked into the advanced service test mode (i.e. one of your ink cartridges is causing the issue). Remove both ink cartridges and clean thoroughly before proceeding to next step - our Inkjet411 support links are provided below to help you diagnose the issue. 1) Clean cartridge/printer electrical contacts. Also inspect printer's internal carriage flex cables for surface damage (i.e. burn marks) or an uneven contact surface (by which the cartridge's rear electrical contacts mates with). http://inkjet411.com/?page_id=1519 2) Perform either of the 'B' procedures below to verify HP Officejet 4315 printer and ink cartridge electrical performance. B.1. Perform Tap 43 test: [for most older HP Officejet printer models with keypads] 1. Press * and # keys at same time 2. Enter 1234 (or 124). The 'Underware' menu should be displayed. 3. Using left/right arrow keys, navigate to Special Reports/Reports Menu (......or 'System Menu' / 'Information Menu' if Reports Menu is not available). Select Enter. 4. Using left/right arrow keys, navigate to 'Extended Self Test'. 5. Select Enter to print test print - evaluate test print. If excessive nozzles are missing from the stair step pattern, then perform cartridge cleaning to correct. 6. Using left/right arrow keys, navigate to 'print-mech button tap' menu. 7. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed. NOTE: enter 'code = 41' if 'code =43' does not activate the diagnostic print report. 8. Select Ok. Within one minute the Tap 43/41 diagnostic test pattern should be initiated and print. The test page prints. --- Providing the color cartridge is partially functioning, the diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 21/27/56 black cartridge should display 416 good nozzles (26x16 grid), while a good HP 22/28/57/58 color ink cartridge should show 300 good nozzles (10x10 color grid). For reference, please refer to video at link below to help evaluate test pattern. [NOTE: HP 56/57/58 and HP21/22 cartridges are electrically similar]: http://inkjet411.com/?page_id=2358 B.2. Print Diagnostic Self-Test Page (only available on select HP printer models): 1. Press the Setup Button located on the bottom center of the control panel, beneath the LED readout. 2. Press 2 to select "Print Reports" 3. Press 6 to select "Self-Test Report" on the number keypad 4. Examine the resulting self-test page that prints. There should be lines extending all the way across the page in black, yellow, cyan and magenta. A missing black line indicates a problem with the black or photo cartridge. Faded, streaked or missing lines in the other colors indicates a problem with the color ink cartridge. Refer to video at link below to help evaluate test pattern.
For advanced HP inkjet printer diagnostics specific to your printer model, please refer to 'HP Diagnostics Tests' .pdf file at the following link: http://inkjet411.com/?page_id=1813 --------------------- Please note that all Costco USA (all stores), Costco Canada/Mexico/UK (most stores), Fry's Electronics USA (all stores), Best Buy Canada (13 stores) support the the HP 61 ink cartridge series. Our network of retailers stand behind the product and performance - guaranteed. For store locations and details on ink refill pricing: Costco USA Ink Refill Service (465+ stores):http://www.costcoinkjetrefill.com Costco Canada Ink Refill Service (59 stores):http://www.ca.costcoinkjetrefill.com Costco Mexico Ink Refill Service (35 stores):http://es.costcoinkjetrefill.com/ Costco United Kingdom (7 stores):http://uk.costcoinkjetrefill.com/ Fry's Electronics Ink Refill Service (34 stores):http://www.frys.com/ads/page51 Best Buy Canada (13 stores):www.geeksquad.ca/inkrefill/ We also have ink refilling centers in many University stores across the USA & Canada, including: Brigham Young University, Brigham Young University - Idaho, Cornell University, New York University, Queen's University, San Diego State University, University of Calgary, University of San Diego, University of Virginia and University of Wisconsin - Madison Refill Store Map Locator:http://www.go2ris.com/ Just bring your ink cartridges into any of our authorized refill center locations. The in-store representatives (at either Photo/Electronics support center) are trained to refill over 270 different ink cartridge types from all the major manufacturers (i.e. HP, Epson, Canon, Lexmark and Dell) and can answer any additional questions you may have. It typically takes less than an hour to complete the refill from the time you drop the cartridges off. Our network of retailers stand behind the product and performance - guaranteed. All of our inks are Made in America and closely match original manufacturer's ink quality - we are sure you'll be satisfied with both color 'pop' and image longevity performance. The RIS InkCenter - the power behind retail Inkjet Cartridge Refill Services: http://www.youtube.com/watch?v=e7tlmEexor8 Save Money. Save The Environment. Customers who have questions regarding the use of refilled ink cartridges can visithttp://www.inkjet411.comor contact us directly [email protected], if a refill center is not close to you and you need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge fromhttp://www.inkplicity.com/as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (available for US Residents only). -Thank you
7/29/2021 8:20:27 AM • HP Officejet... • Answered on Jul 29, 2021
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Need service manual for hp h470 printer

Perhaps you mean this? Use a PDF reader like Acrobat reader from Adobe to open it. http://www.hp.com/ctg/Manual/c01272430.pdf
7/29/2021 7:54:39 AM • HP Officejet... • Answered on Jul 29, 2021
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Clear a paper jam on HP 6830

Small plastic gear assembly on the left side of printer acti g as clutch may be damage.The common problem in this model. The assembly body is broken! U can fix it.it's hav 5-6 gears..open from top side.
7/29/2021 7:32:18 AM • HP Officejet Pro... • Answered on Jul 29, 2021
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How do I reset an OfficeJet Pro X476 ? printer's admin functions are locked.

Found some things that you will have to check. Are you the IT Admin? http://data.manualslib.com/pdf2/48/4756/475532-hp/officejet_pro_x451.pdf?20be71eb5f9d0bcbf61131c493e0773d
  • These machines have a warning, that any problems beyond the basics you can generally fix, you NEED to call them.
7/29/2021 7:32:11 AM • HP OfficeJet... • Answered on Jul 29, 2021
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"Paper detected does not match paper size. or type selected. Make sure the paper size is correct to continue the job" This is now on the display window. Nno changes were made. Help!

You give no details what job has been sent to the printer before that. Probably your printer settings about the paper are some standard for your area like A4 for example, but you are trying to print a file, received from a place on earth, where the paper used in printers is different format and the file has been prepared for print on Legal, for example. To reset the process, find the print job in your Devices and Printers folder and delete it. Then power cycle the printer. Then check the document and make ajustments to it fitting the printer settings. Then print it again.
7/29/2021 7:20:38 AM • HP OfficeJet... • Answered on Jul 29, 2021
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Printer will not print blue, prints pink instead

Blue is made from magenta (pink) and cyan ( sky blue), if your blues are coming out pink then they are missing the cyan component. In your machine this could be caused by a blockage in the printhead, the cyan cartridge being empty, an electronics fault, a boma pump fault (the squishy black thing on the base of the cartridge). Check your cartridge first - if it feels lighter than the other it is probably empty. Sometimes there is a fault where the entire contents of a cartridge (usually the cyan) can be emptied in a matter of days or less. If the cartridge is unusually empty compared to the other colours - refer it to HP.
7/29/2021 7:19:51 AM • HP Officejet Pro... • Answered on Jul 29, 2021
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How do I disassemble it?

first of all disassemble sacaner and upper cover
7/29/2021 6:20:21 AM • HP OfficeJet Pro... • Answered on Jul 29, 2021
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How can i repaire jam paper ,but there is no paper in the hp printer ?

Clearing a "Fake Paper Jam" in an HP Printer ยป Neal Poole

https://nealpoole.com/blog/.../clearing-a-fake-paper-jam-in-an-hp-printer...
This fix applies to paper jams the device believes are in the rear duplexer and often .... just fine, but still the printer wouldn't print and the display shows paper jam. ... withno problem but now with this paper jam problem I can't discard anything. ... I have apaper jam message on my hp printer too - it's an old printer that had a ...

A 'Paper Jam' Error Message Displays on the HP Officejet ...

7/28/2021 6:24:04 AM • HP Officejet... • Answered on Jul 28, 2021
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My paper feeding is crooked

check the paper tray, make sure the paper guides are snug up to the edges of the paper. Even a small gap will cause miss alignment of the printing.

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7/26/2021 8:26:10 AM • HP OfficeJet... • Answered on Jul 26, 2021
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My HP L7680 printer gives message "print carriage access door or ink cartridge cover is open" but it isn't any ideas how to get rid of message and get printer to work

To resolve print carriage access door or ink cartridge cover open error just dial toll free number HP Customer Service Phone Number +1-800-281-3707 24*7 available for your service with the help of qualified technicians. HP Customer Support Phone Number 1 8002813707Help
7/26/2021 7:06:39 AM • HP Officejet Pro... • Answered on Jul 26, 2021
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Printing landscape instead of portrait

this article may explain how to change it http://hints.macworld.com/article.php?story=20070613051850612
7/25/2021 7:30:02 PM • HP OfficeJet... • Answered on Jul 25, 2021
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