My sansa freezes refreshing database, it will no go any further.

This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device

1. Press the Power button and hold it for approximately 10 seconds.
2. Release the Power button once the device is powered down.
3. Turn the device back on.

STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device

1. Press the Power button and hold it for approximately 10 seconds.
2. Release the Power button once the device is powered down.
3. Turn the device back on.

STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.

Get the recovery tool from Sandisk Support downloads. Put it in a file you can easily find.
plug in the Sansa, once it turns on, hold the power button until it turns off then switch the hold switch at the top edge of the player to hold (showing orange) and then hold the "Record" button on the side until the player turns on with a black screen, saying it is in recovery mode.
Some people have said they had to hold both "Power" and "Record" to make it work.
Run the recovery tool software and you should be running again.

I would recommend that you update the firmware on the device..Once the firmware is updated you shouldnt have that problem anymore..I hope that helps
Please rate accordingly
Thank you
COmputerrep

LOOK AT THESE WEBSITE FORUMS...THEY ARE FOR THE SANDISK SANSA PLAYERS

http://forums.sandisk.com/sansa/search?submitted=true&q=E250

vip

how do you put on recovery mode?

Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

I found that the unit needs to be turned on first then plug it into your usb port.