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Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 screen is stuck on refresh database

The refresh database sign is stuck on my sansa e250 and it wont let me do anything. I tried removing the battery, holding the power button for 20 sec. It also wont show up on rhapsody. Can anyone help please.

Posted by Bill Whitaker on

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1 Answer

Anonymous

Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

Posted on Aug 04, 2007

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Refresh database

Hi,

Did you try reseting it?
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I have a Sansa E250R MP3 player. I had the unit

some where on the device it should hve a reset button that you have to press with a pin or somthing try that
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This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.
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Frozen while on the refresh database screen

Try holding the power button for about 15-20 seconds. This usally shuts the whole thing down.

It may refresh the database as normal next time.
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Have you removed the battery, wait then reinstall it to try to reset it? Been the Sansa website and their FAQ or tech support?
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Sansa sandisk

LOOK AT THESE WEBSITE FORUMS...THEY ARE FOR THE SANDISK SANSA PLAYERS

http://forums.sandisk.com/sansa/search?submitted=true&q=E250
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Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.
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how about updating the firmware?
OOOOHHHHH
now we are getting somewhere
( how could someone not figure that out.... ha ha ha)
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