You cannot print or print preview Web pages in Internet Explorer on Windows
<b>Symptom:</b><br />
<p>When you try to print a Web page in Internet Explorer 7 or in Internet Explorer 8 on a computer that is running Windows Vista or Windows 7, the Print</b> dialog box disappears, and nothing is printed. <br /><br />Additionally, if you print preview a Web page, the Print Preview page may be blank except for the page number in the header and a file path and date in the footer. The file path resembles the following: <br />
<p>File://C:\Users\<username>\AppData\Local\Temp\Low\RU4GX5A5.htm <br />
<b>Cause:</b><br />
This issue can occur if the "C:\Users\<username>\AppData\Local\Temp\Low" folder has been deleted. Some applications, such as disk cleanup utilities, can delete this folder during their cleanup process. <br /><br /><b>Note: </b><username> refers to the currently logged on user who is experiencing the issue.<br />
<b>Resolution:</b><br />
To resolve this issue, follow the methods that are listed in this section starting with Method 1. <br />
<p><b>Method 1: Restart Internet Explorer</b><br />
loadTOCNode(2, 'resolution');
<ol>
<li>Close all instances of Internet Explorer.
<li>Restart Internet Explorer.
<li>Print or print preview a Web page in Internet Explorer. </li></ol>
If this method does not resolve the issue, go to the next method. <br />
<p><b>Method 2: Re-create the missing folder</b><br />
loadTOCNode(2, 'resolution');
<ol>
<li>Close all instances of Internet Explorer.
<li>
Click Start</b>, type <span>%Temp%</span> in the Start Search</b> box, and then click the Temp</b> folder in the list. <br />
<li>If you are running Windows Vista, click New Folder</b> on the Organize</b> menu.<br /><br />If you are running Windows 7, click New Folder</b> on the main menu.
<li>Type <span>Low</span> for the folder name, and then press ENTER.
<li>Close the Windows Explorer window, start Internet Explorer, and then print or print preview a Web page. </li></ol>
If this method does not resolve the issue, go to the next method. <br />
<p><b>Method 3: Reset low integrity level on the Low folder </b><br />
loadTOCNode(2, 'resolution');
<ol>
<li>
Click Start</b>, click All Programs</b>, and then click Accessories</b>. <br />
<li>Right-click Command Prompt</b>, and then click Run as administrator</b>.
<li>
At the command prompt, type the following command and then press ENTER: <br />
<p><span>ICACLS "%userprofile%\AppData\Local\Temp\Low" /setintegritylevel (OI)(CI)low</span><br />
<li>Restart the computer.
<li>Print or print preview a Web page in Internet Explorer. </li></ol>
<b>The information in this article applies to:</b><br />
<ul>
<li>
Windows Internet Explorer 7, when used with: <br />
<ul>
<li>Windows 7 Enterprise
<li>Windows 7 Enterprise E
<li>Windows 7 Home Basic
<li>Windows 7 Home Premium
<li>Windows 7 Home Premium E
<li>Windows 7 Professional
<li>Windows 7 Professional E
<li>Windows 7 Starter
<li>Windows 7 Starter E
<li>Windows 7 Ultimate
<li>Windows 7 Ultimate E
<li>Windows Vista Business
<li>Windows Vista Business 64-bit Edition
<li>Windows Vista Enterprise
<li>Windows Vista Home Basic
<li>Windows Vista Home Basic Beta
<li>Windows Vista Home Premium
<li>Windows Vista Starter
<li>Windows Vista Ultimate </li></ul>
<li>
Windows Internet Explorer 8, when used with: <br />
<ul>
<li>Windows 7 Enterprise
<li>Windows 7 Enterprise E
<li>Windows 7 Home Basic
<li>Windows 7 Home Premium
<li>Windows 7 Home Premium E
<li>Windows 7 Professional
<li>Windows 7 Professional E
<li>Windows 7 Starter
<li>Windows 7 Starter E
<li>Windows 7 Ultimate
<li>Windows 7 Ultimate E
<li>Windows Vista Business
<li>Windows Vista Business 64-bit Edition
<li>Windows Vista Enterprise
<li>Windows Vista Home Basic
<li>Windows Vista Home Premium
<li>Windows Vista Starter
<li>Windows Vista Ultimate </li></ul></li></ul>
IE was version 8. I upgraded to IE 9 which solved the problem.
Problem has been solved as stated above.
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