I have a brother mfc 9420cn that a customer brought in for repair it is saying no TR install transfer roller i have reinstalled it but have the same message any suggestions or a diagram of the transfer roler and proper installition
Usually caused by a missing gounding clip
Richard Perez
Adtech Computers Inc.
[email protected]
http://pub.brother.com/pub/com/pdf/no-trroller.pdf
You Are Amazing!!! Sure enough the grounding clip wasn't there. With a little looking I found it below under the metal bar in the printer. I replaced per your instructions & the Printer works great again. I have never seen such thorough & detailed instructions. Again, you are amazing. THANK YOU!!!
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Just scroll down the page and u find 3 download links :
and try to install driver just from device menager
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Usually answered in minutes!
i finaly figured it out i ordered a new tr assy from brother and it resolved it thank you for your responce
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