Paper jam The paper keeps jamming on the upper part rollers. Someone told me it might be caused by the heat damaging the components. I wonder if anyone has experienced this problem or if they have any thaughts on a solution.

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Anonymous

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If it is a jam 2 in the fuser area you should replace at lest the heat roll, if not, just replace the fuser assembly.
Typically what happens after about 25,000 pages is that the teflon coating wears on the heat roller. The toner then builds up on the roller and the paper tends to stick to the roller.
If you notice reprinting on the copies, prints or faxes, then you know that the heat roller is worn out.

Posted on Nov 30, 2007

john archer

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Try cleaning all rubber rollers with a rag and some rubbing alcohol.

Posted on Jun 21, 2007

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