20 Most Recent Xerox DocuColor 12 Printer Questions & Answers

010-343 not reset code hav

Xerox DocuColor... | Answered on Aug 19, 2019

Please help me

Xerox DocuColor... | Answered on Dec 21, 2018


This error code 004-311 has something to do with the driver. Try to uninstall the driver on the main computer and install the post script driver or you may use the driver that came with this machine. And that should resolve the problem.

If not, contact the manufacturer and have them to upgrade the firmware of it.

Thank you!

Xerox DocuColor... | Answered on May 27, 2018


System Fault Code 10-389 refers to a Fuser Nip Contact Failure.

To service the Fuser Nip Failure problem, you'll need a specialized laptop called a PWS (Portable Work Station).

So, unfortunately, this problem needs to be handled by a professional service tech.

Hope this helps.

Hope this helps.

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Xerox DocuColor... | Answered on Dec 08, 2017

Xerox dc 50 error 10-550. How can't I fix it?

Xerox DocuColor... | Answered on Nov 16, 2017

probably a reprint of page one to see if the adjustments are correct

Xerox DocuColor... | Answered on Oct 29, 2017

Hello, I have a Xerox DC 12 and i receive the error 3-308

Someone can you help me or information about me ???

Thank you.

Xerox DocuColor... | Answered on Jun 23, 2017

download the osx10.5 printer driver

or if you can find it online the correct printer driver for osx10.6

Xerox DocuColor... | Answered on Apr 05, 2017

Please click on the link bellow or if that does not work just copy and paste in to any browser. This is the software that includes everything you need for your printer including Fiery.


Xerox DocuColor... | Answered on Feb 02, 2017

9-xxx Codes are all Xerographic problems such as toner problems, developer problems, Drum Cartridge problems, ADC (Auto Density Control) problems too.

Xerox DocuColor... | Answered on Oct 01, 2016


You can view the pricing of Xerox Machine from below link--

Consolidated Xerox Machine Price List

You can view the prices for almost all Xerox Machines, this list is valid till 30th September 2010.

Daniel Scott

Xerox DocuColor... | Answered on Sep 10, 2016

That suggests either the power supply or the control board is failing.

If my printer did that I'd call some local service agents and find one who will talk you through what might be wrong, what he can do about it and how much that will cost...

If he won't talk you through that much, go elsewhere.

Xerox DocuColor... | Answered on Aug 29, 2016

hi i think u took print in low resulution photo. pls check ur phot resulution.

Xerox DocuColor... | Answered on Jun 26, 2016

May be the Ibt cleaning unit or ibt cleaning chutch.

Xerox DocuColor... | Answered on May 12, 2016

Did u install start patch?

Xerox DocuColor... | Answered on Feb 05, 2016

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