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Questions & Answers
What's a 016-799 error code mean?
Wrong combination of print parameters, like selecting to print on custom size paper and setting [Auto] for [Paper Source] on the printer driver and [Auto] for [Paper Size] in trays 1 to 4 on the control panel.
Check the print parameters.What we did is match the documents page size and paper type to the printers (A4) then we could print.
Our xerox workcentre 7328 shows fault code 004-346
I don't have that manual, but similar manuals say IBT Home Sensor Error. Check your accumulator belt for damage. You may also have a dirty sensor.
The belt PN is 604K20891and is rather expensive and fragile
Error code 008-900
reopen the cover and look inside with a flash light, there maybe a tiny piece of paper stuck in there you missed, take some compressed air and blow it in there to clean out dust, the talcum powder on the paper, builds up on the sensors, making them think it has paper there.
009-349 key to reset
There's no reset for that error, the error indicates that the 1st BTR did not reach the retract position. Try clean the 1st BTR Retract Sensor and look for damage. Also check the gears for breakage.
How to change toner cartridge sensor in xerox workcentre 7345
Changing the Toner Cartridge sensor is not an easy task.
However if you want to start playing with the internals, firstly you would need to remove external panels.
some sensors look the same and are not interchangeable, but the ones that are, would be easy to spot. If you have a faulty cartridge sensor it would be interchangeable with the others.
Try it, and see what the response you get.
a Xerox service might pay you dividends.
CODE 006-382 XEROX...
The error means that the interval of the ROS (C) signals exceeds the specified value. The normal problem is a bad mcu board. Measure the value between PJ401 on the MCU board and and ground for +5vdc. If you get +5 then replace the MCU board. Part number 960k31352. http://www.iteminconline.com/itemdesc.asp?ic=960K31355&eq=&Tp=
116-314 is an ethernet address error. Can you ping the network port? Try reseat the eeprom on the main board. If the settings are all correct and none of that works, you will have to replace the main board, part number 960K39010.
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