No jam visible. paper will not feed
Hello,
What you want to do is remove all paper, the prepare to run a print test page or print a blank sheet from some program, any program. Just be ready to do this.
Now, find a magazine cover or index card stock, something firm. Cut this magazine cover to the same width as regular paper 8 1/2 in the US or A4 in Eurpoe.
Now, when you start the print job, push the magazine cover or index stock through while its printing. Apply pressure it the key, to getting the thicker paper through.
This will clear the sensors in the printer and remove the error message.
Why did this happen? In the printer, there are numerous sensors to identify jammed paper. This can happen for the strangest reasons. By pushing thicker paper through while feeding paper by running a print job, the thicker paper forces the sensors back to their original position.
Regards,
Worldvet
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this is my second printer with this problem. Error message wont allow the paper even to move through. First printer started to load paper at an angle more and more just like this one and then it said it it was jamed. ill try your solution then let you know
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