At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
My c4280 keeps saying paperjam, and i have opened up the printer and i see no paper whatsoever. I have tried turning it off and resetting it but it wont work. Any suggestions on how to fix this problem?
do i switch the setting of paper type to plain on the printer or from my pc? The printer wont allow me to do anything with the paperjam if i say ok it just goes back to paperjam and wont allow me to ise other options.
do i switch the setting of paper type to plain on the printer or from my pc? The printer wont allow me to do anything with the paperjam if i say ok it just goes back to paperjam and wont allow me to ise other options.
You can't post conmments that contain an email address.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
As for the cartridge jam try resetting the printer. Open it up, make sure there is not jam. Move the carriage over if necessary, hit OK. Then turn the printer off. Go to your computer and remove any documents from the print queue. Then, with the computer still plugged into the printer, turn the printer on.
Step 1 Turn
the printer off and on to see if it can automatically clear some or all of the
jam. Many printers provide an error-code listing on the front panel display for
the area where the jam occurred. If your printer shows an error code, be sure
and check the printer manual to see if that identifies the area of the printer
where the jam occurred. Step 2 Turn
off the printer. Step 3 Remove
any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open
any other doors that give access to the printer's paper path and to the toner
or ink cartridge. Step 5 If
necessary, remove the toner or ink cartridge. Place it in a bag or away from
light to avoid damaging it. Step 6 If you find a piece of jammed paper, remove it by holding it with both
hands and pulling firmly. The goal is to keep the paper from tearing.
If several pieces are jammed together, try pulling out the middle piece first
to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free
the paper. Don't force anything, though. Step 8 Replace
the toner or ink cartridge and paper trays, close any doors you opened and turn
the printer back on. Step 9 If
the printer paper jam message still appears, then there is still some paper in
the printer. Inspect the paper path once again.
Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer
NOTE: Please rate our help to keep this free service online.
One problem i found with those printers is that over time the casting around the paper tray is wearing off and printers starts to show paperjams when there is no paperjam.
One way to fix is try and positions the paper tray better or perhaps raising it a bit with piece of wood or paper.
Cast unfortenately is too expensive to replace so if this doesnt work and you are sure there is no paperjam and nothing obstructing the sensor then replace the printer.
Check whether the inside is perfectly clean - it might be that while you were trying to fix the jam, some paper was left stuck inside. Otherwise try disconnecting the printer from the power supply to allow it to reset.
Sounds like the pick up rollers are worn or dirty.
You can try to clean them with alcohol.
When you pull the tray out the rollers
should be towards the front of the printer.
do i switch the setting of paper type to plain on the printer or from my pc? The printer wont allow me to do anything with the paperjam if i say ok it just goes back to paperjam and wont allow me to ise other options.
×