HP Photosmart C4280 Aio Printer Logo
Posted on Oct 27, 2008
Answered by a Fixya Expert

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Paper jam can it be fixed?

My c4280 keeps saying paperjam, and i have opened up the printer and i see no paper whatsoever. I have tried turning it off and resetting it but it wont work. Any suggestions on how to fix this problem?

  • brimar126 Oct 27, 2008

    do i switch the setting of paper type to plain on the printer or from my pc? The printer wont allow me to do anything with the paperjam if i say ok it just goes back to paperjam and wont allow me to ise other options.

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  • Posted on Oct 27, 2008
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Hello brimar126,
To fix this issue, simply try setting the paper type to plain and then try printing. Hope this helps


gud luck

  • Anonymous Nov 05, 2008

    You need to set the paper type from the HP Solution Center or from the Printer properties in the Control Panel

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Try this link...It may help.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00860153&product=3192753

As for the cartridge jam try resetting the printer. Open it up, make sure there is not jam. Move the carriage over if necessary, hit OK. Then turn the printer off. Go to your computer and remove any documents from the print queue. Then, with the computer still plugged into the printer, turn the printer on.
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Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

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