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Re: Turned it on and it says paper jam. There is no
Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer
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I have problems with paper jams all of the time and it won't print once it jams. I turned off the printer, unplugged it, plugged it back in and turned the printer back on and it worked. You could try that.
It could be an issue with the printer, make sure that there is no paper jam or check for any tiny bits of paper is side the printer, that could cause the issue.
However try reseting the printer
Follow the below steps to reset the printer;
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One. This should fix the issue.
First off, NEVER EVER turn a componant upside down and shake it. Second, open the printer up and search for any additional paper. A lot of time a paper jam isn't just one sheet, especially if you have a faster printer. I would also try using some rubber rejuvinator on the printer so that it picks the paper up better so it goes through the printing cycle better.
I thought my printer died on me, but it turned out it was a simple paper jam. The whole printer just locked up because of a paper jam! All I had to do was open the top compartment, remove the toner and get rid of the paper jam
I finally fixed the problem by running two sheets of heavy card stock through at the same time. With the machine off, I positioned the two sheets in the feeder so that they would be pulled in when the printer was turned on. When I turned on the printer, it drew the two sheets through and I guess this reset the paper sensor. I previously found that only one sheet at a time did't work.