20 Most Recent HP Color Laserjet 3550 Printer Questions & Answers

Set the number of pages to print. You should be able to set the page numbers as well as the number of pages in the printer properties.

HP Color... | Answered on Oct 06, 2017

turn it off, and unplug from power. Then try it.

HP Color... | Answered on Oct 06, 2016

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HP Color LaserJet 3500, 3550, and 3700 Series Printers - 59.99.00 Error Displayed on the Control Panel Issue

When faced with a 59.99 error, we have found additional ways to solve the issue since the service manual was written.
Error: 59.99.00 Description: An error occurred in the secondary transfer engaging mechanism. Solution

Follow the troubleshooting steps below:

  1. Fuser seated improperly. Reseat the fuser.
    NOTE: You may hear grinding sounds from the right, rear of the printer associated with this specific failure also.

  2. Faulty secondary transfer engagement sensor. Replace the secondary transfer engagement sensor. (PS16, part of paper pickup/feed assembly)

  3. Faulty secondary transfer engaging solenoid. Replace the secondary transfer engaging solenoid. (SL4, part of paper pickup/feed assembly)

  4. Faulty feed motor. Replace the feed motor. (M1)

  5. Faulty DC controller PCB. Replace the DC controller PCB.

  6. If the 59.99 error only occurred after removing and reinstalling the paper pickup/feed assembly, what may have happened is that the secondary transfer engaging solenoid SL4 may have become dislocated. See figure below. Verify position of tab on top of solenoid.

    Figure (See Link)

    Parts associated with this fix:

    Pickup/Feed Assm - RM1-0765-070CN).(Includes solenoid & sensor)

    DC Controller PCB (RM1-0510-000) DC Controller, CLJ 3500/3550

    Primary Transfer Roller Engaging Motor (M-5) RK2-0139

    Drum Motor (M-3) RM1-0733Drum motor - Provides power to turn cartridge drums

    Delivery Motor (M-2) RK2-0138

    Feed Motor (M-1) - RK2-0137 Located on lower left front of main right side plate assembly

    Secondary transfer engagement sensor. (PS-10) (Part of Pickup/Feed Assembly)

    Secondary transfer engaging solenoid. (SL-4) RK2-0145-000CN

    Formatter Assembly Q1319-67903

    Parts sources:
    http://lbrty.com/Products/HP/parts_hp/pnC3500.html (Very Good Parts Vender Catalog) http://www.feedroller.com/Store/clj3500.php (Parts Vender) http://www.laserprinterservices.com/hp3500/hp3500.html (Parts Vender) HP Customer: To order HP computer parts and printer parts by phone please call 1-800-227-8164 , Monday-Friday, 7:00am to 7:00pm CST.
    Thank you for using FixYa. Hope this helps helps. Please keep us updated and remember to rate this answer.

HP Color... | Answered on Dec 08, 2015

Try a Maintenance Kit. It will have a new fuser with it and should help with the problem

HP Color... | Answered on Feb 24, 2015

they should be 2 buttons to push in on the sides when u open the tray and pull out

HP Color... | Answered on Sep 24, 2013

Sounds like the pick up rollers are worn or dirty.
You can try to clean them with alcohol.
When you pull the tray out the rollers
should be towards the front of the printer.

HP Color... | Answered on May 27, 2013

The Service Menu PIN is 10350003.

HP Color... | Answered on Feb 24, 2013

check the fuser unit in the back of the machine; typically the shadow effect is caused by the fuser assembly. Inspect your toner cartridges for any leaking toner. Genuine HP or ? ? ? ?

HP Color... | Answered on Dec 25, 2012

Try using the HP Print Diagnostic Utility in Windows.

If you need more help post back!
Thumbs and testimonial are welcome!

HP Color... | Answered on Aug 15, 2011


If you need more help post back!
Thumbs and testimonial are welcome!

HP Color... | Answered on Aug 03, 2011

Welcome to Fixya. I would like to know what is the version of your windows 7 Operating System. Is it 32 or 64bit? Please provide the information needed to be able to fix the issue.

HP Color... | Answered on Aug 03, 2011

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