HP Computers & Internet - Recent Questions, Troubleshooting & Support

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Using a picture for background

That's a universal problem with using the built-in software to set the picture. Rainald has a lot to say about it, and a solution, in this thread: http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId =940242 Myself, I use Resco Photo Viewer to set my background picture--and it does fine, but that would be too much money to spend for just that one function. Good luck.
7/1/2022 11:25:58 AM • HP iPAQ RX3115... • Answered 2 days ago
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My laptop screen is black and caps lock and scroll key are flashing

That is a security configuration on HP Laptops, depending on the way they blink is the problem your machine has.Here is the web page where this info is posted, in case you need more info, hope this helps you to determain.http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443366&lc=en&dlc=en&cc=uk&lang=en&rule=26781&product=3816592 This document pertains to HP Notebook PCs with the HP Unified Extensible Firmware Interface (UEFI) beginning in late-2008. On startup, you may see a blank screen. If the diagnostic utilities detect a specific problem with hardware components, the fan turns on, but the screen remains blank. To help identify the cause of the problem, various LED lights on the keyboard blink a series of codes. The diagnostic utilities use the LEDs near the Num Lock or Caps Lock keys to blink a series of error codes. At the end of the series the blinking stops. The pattern of blinks will occur any time you attempt to start the computer until the error is resolved. Battery power LED blinks The Battery power LED indicates the condition of the power supply. When starting the computer, or when the computer is in operation, use the chart to identify the power condition. Battery Power LED Component Tested Error Condition Battery power LED off, and Caps Lock/Num Lock off Battery or AC Adapter AC adapter not connected or failureBattery low charge or failure Battery power LED blinking Battery Insufficient charge on the battery When new computer is used for first time, the white LED light for the AC power connector blinks. Battery is still in "Shipping Mode", the light continues to blink even when AC power is connected. To resolve, turn off notebook, connect AC power and allow battery to charge for at least 30 minutes, then start computer. LEDs near Caps Lock and Number Lock keys blink when starting notebook The LED lights near the Caps Lock and Num Lock keys will blink if an error is detected during the start up process. The LEDs will blink a number of times in a sequence and then stop. The number of blinks in the sequence indicates what component caused an error when it was being tested during start up. If the LEDs stop blinking and the computer does not start, you can press the power button again to repeat the tests. Count the number of blinks, and use the chart to identify the error condition. Knowing the number of blinks is helpful when you contact an HP support agent for technical help. Caps Lock/Num Lock LED Component Tested Error Condition LEDs blink 1 time CPU CPU not functional LEDs blink 2 times BIOS BIOS corruption failure LEDs blink 3 times Memory Module error not functional LEDs blink 4 times Graphics Graphics controller not functional LEDs blink 5 times System board General system board failure LEDs blink 6 times BIOS BIOS authentication failure
6/28/2022 7:45:35 PM • HP Computers &... • Answered on Jun 28, 2022
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My Clickfree 128gb Univ. Photo Saver will not work with Windows (HP PC). QVC said to download app but it does not work with Windows. What do I do?

return it and purchase n USB drive and copy photos over to it. Clickfree Backup app for iOS and Android not windows.
6/27/2022 7:20:12 PM • HP Computers &... • Answered on Jun 27, 2022
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B180 optical wireless mouse

this super old mouse has battery in the mouse.. photo above left is dead wrong, 10 years older. google ffinds the manual in 3 seconds flastb180it has no rechargeable battery or an charger.Use normal cells, alk, or dirt cheap drycells.and this.d35b06dd-9bbe-4740-aee5-8372f8700b54.jpg
6/26/2022 10:17:43 PM • HP Wireless... • Answered on Jun 26, 2022
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How to setup wireless keyboard and mouse version 704220-001

google the manual and read it. first is missing parts, go them that are? the receiver missing or wrong one. 1: unbox it 2: put in fresh batteries, under top mouse lid off. 3: get in hand USB receiver. out of box. step1. 4: PC internet connected and windows running 5: insert receiver to PC usb port. 6 turn on mouse. switch bottom of mouse 7: push connect on blue button bottom of mouse. end. step is not optional if lost the matching perfect receiver in new box.
6/26/2022 10:17:36 PM • HP 704220-001... • Answered on Jun 26, 2022
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How can I obtain a CD for the 7500A HP Officejet printer? My computer was scammed and I need to install the CD to have printing.

there are no CD, as HP told you.. the HP.com web site has the driver to down load. for most printers, made in last 15 years. windows xp to w11, you did not say the oS, linux, chrome, MAC, or windows but here. https://support.hp.com/us-en/drivers/selfservice/hp-officejet-7500a-wide-format-e-all-in-one-printer-series---e9/4083647/model/4083648 all printers them are here, they designed it and made it and support it. and nobody else.
6/26/2022 10:17:30 PM • HP Computers &... • Answered on Jun 26, 2022
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Why my pc can't open video .mkv

To play .mkv file. Use gom or vlc player with klite codec installed
6/25/2022 6:58:59 PM • HP Computers &... • Answered on Jun 25, 2022
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How to exit from Burning Mode (color Blinking Mode) in a Compaq S2021A Monitor?

the HP (compaq) free manual covers all that. CIRCA 2010. pushing the buttons wrong and wild is the cause. that that mode is the factory test mode. RGB color solid sequenced/. or is it the test pattern mode, ? I can;'t see your screen to know which mode it is stuck in. i GUESS BOTH BOTTONS ARE DEAD? AUTO/OK AND THE MENU (usd)?????? https://www.manualslib.com/manual/273866/Hp-Compaq-S2021.html?page=24&term=osd&selected=1#manual PAGE 26 SHOWS THE RESET BUTTON. Other resets not in the manual that might work are': 1: unplug all cables to monitor and set dead overnight, now try again.. 2: power on and hold button for 15 seconds and release.(normal AC) 3: AC plug not connected to wall. then old power button on and at the same time connect AC cord to wall. and release button after 15 seconds. 4: call HP.com and ask. 5: google it. (brave) https://search.brave.com/search?q=compaq+S2021A%2C+stuck+in+factory+test+mode+RGB&source=web
6/25/2022 6:58:42 PM • HP Pavilion... • Answered on Jun 25, 2022
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I dont know how to

Just download this software and install it. It can download videos from youtube and other websites. The download speed is rather fast -
http://download.cnet.com/Leawo-YouTube-Downloader/3000-13633_4-10906789.html?tag=mncol;3
6/21/2022 3:45:54 AM • HP Computers &... • Answered on Jun 21, 2022
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Need drivers for 5187 hp keyboard for win 7

that model is bogus you truncated it.the number has 8 digits not 4.hp ended support long ago on those.hp.comwe have no drivers(SW) harbored here at all zero.the keyboard will work , in basic form 104keysbut not the custom keys, lacking the gone HP drivers.nor any macro keys seen will be dead.
6/13/2022 1:50:36 PM • HP Internet... • Answered on Jun 13, 2022
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Drivers d9820-69007 motherboard

hp.comtell them the service tag dataor tell them real PC model.do not ask about motherboard lacking what PC it is located inside.see?find a raw motherboard in a fleamarket and no clue where it came>?hp does not sell DIY mobo ever, just PCs, with a mobo inside.googling to deathh my fingers off I found this.D9820-69007 HP Motherboard System Board Pentium III For Vectra Vl401985 to 2002 was VECTRA era, and is long long gone. now.P3 junk, I say send to toxic lead , recycle center and make earth more green. P3 (is junk) now.and HP does not support any p3 now, that ended long ago.
6/11/2022 12:33:57 PM • HP (D9820-69007)... • Answered on Jun 11, 2022
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Hp 650 cmos

there are no jumpers on laptops so there are only 2 ways, 1: coin pulled and put back in,NO BIG battery nor AC power at all. 2: go to bios page 1, click reset BIOS to defaults. #2 is best. if bios is admin locked PW that means only hacking works. google how to hack we are not them.
6/10/2022 12:53:06 PM • HP 650 Notebook... • Answered on Jun 10, 2022
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How to install windows xp step by step by boot setp in hp 540

hp.comor google it?nobody on earth uses XP nor palm pads now.it is now forgotten. and XP is virus magnet.that battery is no good too. now.
6/9/2022 1:13:48 PM • HP Jornada 540... • Answered on Jun 09, 2022
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How to solve the error 501 of bios application

2008 pc. hp.com has answers on that topic 501 if you search there. 501 means UEFI is failing booting using that. can mean lots of things. but corrupted OS is one. or the kids played in BIOS page boot order and set it wrong. https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/How-to-fix-a-BIOS-Error-501/td-p/711435
6/9/2022 1:03:58 PM • HP EliteBook... • Answered on Jun 09, 2022
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How to access bios compaq nx7010

the manual covers that at hp.com old PC HP, F10 is the key years later ESC yours is ESC told on page 123pdf , echo of old manual. https://www.manualslib.com/manual/359061/Hp-Compaq-Nx7000.html?page=123&term=esc&selected=14#manual powe on as splash compaq hammer F10- bingo for BIOS
6/9/2022 12:52:11 PM • HP Compaq nx7010... • Answered on Jun 09, 2022
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Computer won't boot and fans race

bought it dead or out of the blue dies?or put it in box prison to closet for 3 years and its dead, bingo batteries.history matters, or kids took it apart and failed to put it back correctly, tell me it isn't so , LOLcoin cell battery is dead. but not this 2012 PC.and or unplug PC from wall 1hr or overnight , then put back AC power cord and try. again, (a power surge cure, for latchup)just happened after 2 years of good operation or bought a DOA PC>? dead. found dead. sold used.if new send it back.
6/9/2022 12:47:05 PM • HP Compaq Pro... • Answered on Jun 09, 2022
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D3H86UT not charging

battery is bad. end.
6/9/2022 12:42:22 PM • HP ElitePad 900... • Answered on Jun 09, 2022
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