HP Computers & Internet - Recent Questions, Troubleshooting & Support

Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for a full minute. Plug in the AC Adapter ( leave the battery out for the moment ) and see if the notebook will start.

HP Computers &... | Answered 9 hours ago

  1. Plug in the keyboard's receiver. The receiver should fit into one of your computer's USB ports, which are the thin, rectangular slots found on the sides of laptops and on the front of desktops' CPUs. ...
  2. Turn on your keyboard. ...
  3. Press your keyboard's "Connect" button. ...
  4. Try opening Word or Notepad and typing.

HP 603288-001... | Answered 9 hours ago

its bad go to newegg.com or eny pc store eny fan will work long as its the same size.. there cheep

HP Pavilion... | Answered 2 days ago

You can only change the region code 4 times then it locks on the last change.
There are some firmware upgrades that can change the drive to region free, if you can screw it up or put in the wrong frmware upgrade then the DVD drive will be a piece on junk.
I suggest you install a region free software that will allow you to play and region DVDs.
Go to www.dvdidle.com to get their Region-Free software, it is not very expensive.

HP Pavilion... | Answered 2 days ago

A DVD player that is an integral part of the laptop does not need drivers to make it play discs. If there is no driver shown, maybe the DVD unit is faulty?
All laptops will play CD/DVD from boot without drivers. The drivers are there to allow you to do specifics to the DVDs.

HP Pavilion... | Answered 2 days ago

you need to ask HP, that, it's laptop right?
only they can undo that, (by design)
hp 15 is not the full model name:
example #1, the service tag is read first, then told what it is.
HP 15-bs031wm then go here and ask HP, what to do. notebooks

HP Computers &... | Answered 3 days ago

AIO PCs seem to love to die,
the PC
so PC is silent, means lost of power, check AC cable, make sure to use wall jack AC not a power strip.
AIO are not easy to fix, most parts in side are non standard
so that makes them a pain.
why not get shop to fix it.?
did you hold the power button in for 5 full seconds as page 2 in your service manual directs.?
repeat that 2 times, 1st to end buggy sleep drivers, 2nd to hard power it on,
if that fails the , PSU bad top cause. (silent PC)

HP Computers &... | Answered on Dec 11, 2019

> Open Control Panel
> Sound Properties
> Speaker Properties
> Enhancements

Loudness Equalization : on

Equalizer: Choose one (Jazz seems to be loudest setting but sounds of hallway effect so I use powerful for clarity.)

This has more than doubled the level of volume on my acer 5570.

- verc

HP Compaq nc6320... | Answered on Dec 09, 2019

lots of words and means just Dead PC. fans spin.
HP model number HP touchsmart. (no model stated at all)
its dead PC and screen is dead.
most PCs from HP have external display port.
of some kind, Display port or others, the manual covers this but your PC model was not told nor service tag model. told.
The PC is dead, and seems the power button is bad too.
here are some steps used on all laptops
1: remove the huge battery in the lap top, do not make excuses how hard it is to unplug , you bought it so do what must be done,
2: use the AC power pack only, (unpugged for 1hour first)
then plug it in, this pack
3: the PC must not self turn on. so push the power button now see it manually turns on.
4 the BIOS HP logo page shows and BIOS screens work like ESC, F10, F11,
5: if screen is still dead, use the external monitor port and
the Fn+F4 button as the manual tells you to do.

no PC stated at all not even class of PC, desk or laptop. and no parts are free.
the TOUCHSMART word does not tell what you own
that name used back to 2007, 13 years long.
IS THIS AND AIO all in one PC,?
does it have a power pack that in in the line cord
is it the right pack for the AIO>?
AIO PCs only have a few parts inside that are standard, RAM and HDD, all else is HP custom, making them as hard to repair as laptops, lacking those parts custom.
first learn to identify a PC first then tinker.
see examples below.



HP Computers &... | Answered on Dec 08, 2019

Read the PDF in the link below on page #3 listed as JBAT1. Open your case and locate the CMOS reset pins. Move the reset jumper from current position (usually Pins 1+2) to reset position (usually pins 2+3) Power on the computer and hit keyboard key (F10) to get to the Bios and check if Bios was reset.. Consider that password protection will not normally be removed on CMOS reset, you will need to ask HP or look around the internet for a way to reset a password protected Bios.

HP Compaq dx2300... | Answered on Dec 07, 2019

the best solution is to go with sony vio
best laptop
best graphic card (you can choose nvidia or ATI radon) both are good
nice design
best performance
excellent battery life.

HP Compaq dx2250... | Answered on Dec 04, 2019

no PC stated, 6122 if not a pc?. Pavilion (1 "L")
a desktop , laptop or printer, by that name yes
IDK what you have.
P6122 is desktop, is it? i will guess yes P6122.
no photos posted of PC nor all connections.
so working blind all I can do is ask questions
the cure is get it repaired in a shop. end story.
if you have tools and skills (do you?) then I ask this.
1: is the PC silent (y/n)
2: does the fan inside spin, (ever clean out the dust inside (normal service that)
3: does the CD tray eject,? using its button nearby?
if all above fail that is now power failure.
4: Is the screen dead? y/n, any text or logo splash screens are , no it is not dead screened.
I will assume PC is deas

5; does the PC beep or blink LED or show errors on the screen. and screen cable is plugged in to the VGA port or GPU card if present.
6: this PC is 10 years old and the RTC coin cell battery is now dead this old. replace it for $1
then set boot order to HDD0 first , hard disk #0
7: run HDD test next, I will stop here, as Im sure you are lost, (yes computers are complex)
show your service tag data.
for 10x better help
like this.

HP Computers &... | Answered on Dec 02, 2019

ilioSystemService is part of system mechanic program if its missing opr corrupted try reinstalling the system mechanic.if it wont fix the problem. contact http://www.iolo.com/customercare/technicalsupport.aspx to help you sort out that problem file. thanks

HP Computers &... | Answered on Dec 02, 2019

download and install codec for windows media player to play dvd movies from http://www.free-codecs.com/download/K_lite_codec_pack.htm

or download vlc player that play dvd directly from


HP Computers &... | Answered on Nov 30, 2019

your web connection is too slow.
non stated by you, let me guess wifi?
do internet speed test yet, goggle that, bingo.
no location stated., home, or starbucks or?
do other PCs, work , in same place? hummmmmm

HP Computers &... | Answered on Nov 30, 2019

windows 8.1 that? what do you mean.by 8.1
no pavilion PC model stated., not even desktop or laptop.
this is 2009 cam, and runs XP/vista/w7 software only.
lost the CD that came with it?
the maker is Vivitar, only they can source software.
id read this first.


HP Computers &... | Answered on Nov 30, 2019

i have working and fully max upgraded xw4600 , sister to yours.
MBR is limited to 2GB,(approx)
the OS must be 64bit, to go GPT,

are you saying to boot from this drive, full system not told
I run SSD as boot drive, 128GB. then drive 2 non boot can be any thing I want in w10 64bit, nobody uses w7, now, it dies, Q1, 2020.

UEFI safe boot needs, OS RELOADED, and to GPT.
and 64bit OS, it is NOT a BIOS issue. but do upgrade BIOS,
UEFI does not own GPT, you can run legacy with GPT, microsoft.com has full pages telling you how to do that.

I have w10 64bit, v1903 on mine. now. runs like champ.
once booted the OS runs the HDD not BIOS, a fact.
when you fresh load w10 64 from ISO the OS installer will set that 3TB as GPT , regardless of BIOS.
try it see.
but SSD drive there booting is always best. even on all my servers.HP and DELL.
you can set up w10 to put all data on drive, E: 3TB
or have 2 partitions there, programfiles and DATA.
then OS owns the SSD, alone.

hope that helps some.

HP Computers &... | Answered on Nov 28, 2019

HP Pavilion Slimline s5000 (s5100z)
fans spin, ok,
DVD tray enjects.
does this PC have the optional
the first 5000 was made in year 2003
then laters for VISTA.
id have to see your service tag info to wax smarter.
hp forum can help try that? hp.com

I guess the VGA port is dead, ?
most old PC had 2 ports, 1 on the card, one on the main chassis rear . if the card GPU vga is present only it works.
if you remove the GPU the main VGA port is live.

I cant see rear of your PC and seeing MATTERS.

the common failures are:
RTC coin cell dead.
HDD bad, (most are this old)
and PSU bad.
in that order.

HP Computers &... | Answered on Nov 28, 2019

  1. Hold down the Windows Key and press "R" to bring up the Run dialog.
  2. Type services.msc, then press "Enter".
  3. Find the "Print Spooler" service in the list. Right-click it, then select "Stop".
  4. Leave the Services window open. Hold down the Windows Key and press "R" to bring up the Run dialog.
  5. Type %systemroot%\System32\spool\printers\, then press "Enter".
  6. Select all of the files by holding "CTRL" and pressing "A".
  7. Press the "Delete" key to delete all of the files.
  8. Go back to the Services window, right-click "Print Spooler", then select "Start"

HP psc 2400... | Answered on Nov 27, 2019

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