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Posted on Sep 23, 2011
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Have been printing from my laptop all evening with no problem(aside from a few paper jams) and now the printer won't detect paper in the main tray. I have unplugged it and left it then reconnected it as advised by the website, but it still does not detect paper in the main tray.

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kenneth njonjo

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  • Master 1,575 Answers
  • Posted on Sep 23, 2011
kenneth njonjo
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Joined: Sep 03, 2011
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Hi,

  • Open the cartridge compartment and look for any papers trapped here.
  • Look through the document feeding tray for any trapped papers.

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