the ink cartridge carrier won't automatically move to its loading position even
when the printer is on and the cover is open. Follow the steps below:
Unplug the printer from the power source.
With the cover open, hold the solid white strip that connects from the carrier
assembly to the ink cartridge carrier and gently slide the cartridge carrier to
the center of the printer.
Remove the used cartridges.
Load the new cartridges. Close the cover.
5. Plug the printer back to the power source.
Leading cause of paper jams is debris / foreign objects that accidentally fell into the paper feed area. Please try this approach to fix the problem:
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