Jenn-Air JSD2789GES Side by Side Refrigerator Logo
Posted on Aug 11, 2011
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Water is collected at bottom of basket in freezer. What can I do ?

1 Answer

Anonymous

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  • Master 2,341 Answers
  • Posted on Aug 11, 2011
Anonymous
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Joined: Jul 18, 2011
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Hello,


The water is from the melted frost of the defrost cycle. The drain at the bottom of the back wall of the freezer is blocked so instead of the water draining into the pan where it will evaperate,it's pooling on the freezer floor and freezing, in many case when the floor indent is full the water will leak onto the floor.By pulling the refrigerator out from the wall,there will be a tube behind the service panel on the right side when looking at it from the rear,that tube can be removed and cleared,then clear the nozzle it connects to inside the freezer.

I hope this helps you to stop the leak,
Gene

5 Related Answers

Anonymous

  • 3361 Answers
  • Posted on Mar 11, 2009

SOURCE: water collects on shelves and below the crisper bins at bottom

Your defrost drain hole is frozen closed.
Remove the back freezer panel and defrost the ice with a hair dryer.
Once the drain is clear poura 1/4 cup bleach in the drain hole.

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Ron Coons

  • 2651 Answers
  • Posted on Mar 15, 2008

SOURCE: Water collecting in refrigerator and ice collecting in freezer

sounds like you have a clogged defrost drain tube. removing back panel of freezer will give you access to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somewhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wire around the heater( black heater right above the drain trough) and stick it in the whole maybe an inch or so. now every time the heater comes on to defrost it will prevent the hole from freezing over

Anonymous

  • 3 Answers
  • Posted on Feb 04, 2009

SOURCE: water collecting in bottom of freezer coming from back grill.

To poshodian: There are a few more posts about this problem. Of course, in order to fix it, you have to remove the panel hiding the condenser coils behind the grill and showing the drain hole.

This is what I just posted on one of them:

I’ve had my Maytag 2454 fridge for 8 years. But only this week did the same problem show up as cathy824 and lew223. When I poked a drink stirrer into the top of the drain hole, it was hard as a rock. Not knowing why condensate from the coils was not draining into the hole and tubing that would empty the water into the pan evaporator on the bottom of the fridge, I took everything apart in the back and messed around with the black rubber elbow at the other end of the drain plug. I shouldn’t have bothered, because what I finally did was to pour boiling, boiling hot water over the drain hole to melt the ice and gunk that was frozen solid in the drain tubing. While I was doing that, I poked the stirrer into the hole, washing the gunk down the drain and into the very dry evaporator pan. Keep pouring hot water into the drain hole until you’re satisfied that water can flow freely into the pan.

That solved the problem of condensate water freezing on the bottom of the freezer and running onto the kitchen floor. Thanks to lew223 for the fix! The fridge should be good for another 8 years now.

Mike Inman

  • 219 Answers
  • Posted on Mar 19, 2009

SOURCE: water collects in bottom of freezer forming ice which leaks.

your drain hole is frozen over u need to unthaw with a steamer

Anonymous

  • 1136 Answers
  • Posted on Jul 04, 2009

SOURCE: Water collecting and freezing in bottom of freezer

Hi, Remove the rear inside panel of the freezer and locate the drain hole under the evaporator coil. Remove the ice and flush the drain hole with hot water to make sure it is free. You can try running a soft wire through the drain also.
I hope this helps you. Please let me know if I can assist you further.

Vic

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How to defrost freezer model #4931 montgomery ward .There is a drain at the bottom , but is there a drain pan to empty? Do I take the back panel off?

There is a drain plug at the bottom center under the basket. Remove this. Snap out the base cover and you will find a hose behind it. Place the hose in a pan to collect the water. Turn off the freezer and let it thaw. Watch the pan that it does not overflow. I sometimes use hot water to help the melting process along.
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I have a Maytag Refrigerator mzd2752gr and it leaking water inside freezer compartment. Water then freezes and collects at the bottom of the freezer. When the ice starts to melt it drips out at the bottom...

First thing is to remove the ice from the freezer floor. After that rermove the lovxer basket and directly behind that you will see more ice below the freezer back wall. The problem you have is a cogged drain line. Remove the remaining ice there and located the drain hole, which is normally located in the center of the trough you see. On some models you may have to remove the back wall as well to get to it. After located the drain hole, thaw it out using hot water, a hair dryer, or carefully using a screw driver to tap into it to remove the ice blockage. Once you can freely pour water down the drain hole, you'll be good to go.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

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Hi, have have 21' Bottom Freezer refrigerator, model 69142992. My bottom freezer is getting a sheet of ice on the bottom, where the basket becomes frozen in place. The the freezer leaks water onto the...

hi dear you have to unplug ur ridge and then open the freezer door remove the food try to defrost the ice by a hair dryer then remove the basket boil some water and pour it on the white metal back inside the freezer tell you feel the water goes inside ,your problem is drain blockage ,or stop the fridge for 24hours and it will work normally
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Water collecting and freezing in bottom of freezer

Hi, Remove the rear inside panel of the freezer and locate the drain hole under the evaporator coil. Remove the ice and flush the drain hole with hot water to make sure it is free. You can try running a soft wire through the drain also.
I hope this helps you. Please let me know if I can assist you further.

Vic
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Water in bottom of refrigerator coming from freezer (not really sure of the exact model as I'm not home to double check).

If water appears on the floor in front of the refrigerator once or twice a day, it could be due to a clog in the defrost drain tube. The usual evidence of a clogged drain in a side-by-side refrigerator is ice under the bottom basket in the freezer compartment, in addition to a puddle of water on the floor. Try watching the YouTube videos like this one:

https://www.youtube.com/watch?v=H_DKNtgd5vI
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Water collects on shelves and below the crisper bins at bottom

Your defrost drain hole is frozen closed.
Remove the back freezer panel and defrost the ice with a hair dryer.
Once the drain is clear poura 1/4 cup bleach in the drain hole.
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Problem with a Whirlpool Upright Freezer

One way would be to unplug the freezer and allow all the ice to melt.It will open the path for draining.Then plug it back in making sure that there is know gaps on your door gasket that would allow warm air in which would make the same problem.
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